Training Manager, East Coast - Retail Training, New York

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.

CELINE’s ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment.

CELINE is looking for a Training Manager, East Coast, to join its Retail Training Team, North America!

YOUR WORK ENVIRONMENT

The Retail Training Manager oversees training and coaching the East Coast Retail Team on the CELINE selling ceremony & product knowledge to support the achievement of commercial goals.

YOUR IMPACT

• Strategize with Director of Training to revise or create new training programs based on business needs.
• Track effectiveness of training programs, and provide regular follow-up to sustain learnings shared.
• Communicate with Retail Leadership to evaluate training level of all employees .
• Provide post-training recaps to Director of Training, store leader and Regionals.
• Develop & facilitate Training Programs in the East Coast on the topics of product knowledge and selling ceremony.
• Oversee onboarding for new employees and store openings.
• Partner with Merchandising team to develop collection training seasonally.
• Conduct effective store visits and coaching on the selling floor.

KEYS FOR SUCCESS

Skills and Competencies:

• Strong communication & listening skills.
• Ability to assess the training needs of our stores.
• Ability to communicate effectively with employees at all levels of the organization.
• Ability to develop methods to track and evaluate training effectiveness.
• Ability to evaluate existing training programs and adapt content as needed.
• Ability to understand and communicate material and provide instruction to others.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.

Qualifications:

• Passionate about fashion and the luxury business.
• Ability to travel +50% to support needs of the North America business and training priorities.
• At least 3-5 Years of Training experience, preferably in a retail environment.
• Ability to develop interactive, creative, and comprehensive training programs in a variety of areas.
• Strong presentation, organization & interpersonal skills.
• Strong computer skills with an emphasis on PowerPoint and Excel.

Languages: Fluent in English | French is a plus

Team Structure: Reporting to the Retail Training Director, this role has no direct report.

The compensation for this position ranges from $90 000 - $100 000 (annually). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.