Retail Training Manager Jobs

Passion for education and ability to instruct in a “hands-off” manner, letting users learn by doing.

Ability to teach small groups and coach multiple customers simultaneously.

Tenacity to work with users until they truly become independent and able to create on their own.

You’re comfortable selling as well as teaching, helping your team members out as needed.

You’re self-motivated and self-directed, and can adhere to a tightly structured training schedule.

You can be adept at recommending other in-store support options, such as business services and the Genius Bar.

Experience in project management and budgeting

Manage the training team of the Region/Country with an accurate project management approach, sharing calendars, timing, programs, evaluation, etc

Effectively manages the training budget.

Manages the LMS locally for store training needs; and works effectively with platform and dashboards.

5+ years of work experience as a Store/Retail Trainer with a special focus on delivering Client Journey and Clienteling training

Luxury Retail experience is preferred

Project Management: proposal, execution, and delivery of projects.

Bachelor’s/ Master’s Degree in Administration, Business, Management or related field.

Verbal and written communication skills (persuasive, diplomatic communication skills with experience in presentations and proposal writing).

Time management- ability to manage time and resources effectively in a deadline-driven environment.

You will be partnering with luxury and premium brands to help them transform and drive business impact through customer experience.

Maintaining and nurturing your client portfolio by offering white glove service and added value.

Strong interpersonal and presentation skills

Observe and absorb all that you can while shadowing the Assistant General Manager and General Manager on a daily basis

Act as a Subject Matter Expert (SME) to educate potential clients on Restore’s offerings

Casual, uninhibited, and persuasive extrovert with a tendency for informality

Friendly, understanding, willing and patient team player

Persuasive, risk-taker; quick to connect and a strong drive for results

Responsible for making all final management decisions of designated retail location.

Must be a team player but recognize individual responsibilities;

Some college preferred; 4-6 years of related training or experience in lieu of degree

Supervisory experience for at least one year.

Perform all procedures necessary to meet or exceed the weekly sales and production quota for the store;

Open, operate and/or close designated retail and/ADC sites;

Develop & facilitate Training Programs in the East Coast on the topics of product knowledge and selling ceremony.

Strong communication & listening skills.

Ability to adjust priorities and manage time wisely in a fast-paced environment.

At least 3-5 Years of Training experience, preferably in a retail environment.

Strong presentation, organization & interpersonal skills.

Strong computer skills with an emphasis on PowerPoint and Excel.

Develop & facilitate Training Programs in the East Coast on the topics of product knowledge and selling ceremony.

Strong communication & listening skills.

Ability to adjust priorities and manage time wisely in a fast-paced environment.

At least 3-5 Years of Training experience, preferably in a retail environment.

Strong presentation, organization & interpersonal skills.

Strong computer skills with an emphasis on PowerPoint and Excel.

Effective time management and organization skills

Project Management capabilities with the ability to work independently, while maintaining all deadlines and critical obligations

Deep understanding of retail operations landscape including inventory management process.

Develop, deliver, and evolve a full suite of knowledge materials to support operational processes and systems.

5 years of experience in the luxury retail industry is essential, especially in an operational capacity

Excellent problem solver with analytical capabilities

Enable Retail advance management training for Store Managers / Supervisors

Disclaimer: Exact compensation may vary based on skills, experience, and location.

Review and manage NPI product training calendar (New Product Introduction)

Collect feedback and manage service performance (NPS, Mystery Shopper, Google Ratings)

Manage “Best Store” and “Best Evangelist” quarterly reward programs & ceremonials

At least 3 years’ experience in the related field required for the position

Minimum 5-7 years of experience as a training professional, with minimum 3 years at managerial level preferred

Manage the development of, and continuously challenge, retail training programs

Strong presentation / facilitation skills - the candidate should be able to successfully facilitate trainings to any size of audiences

Power Point expertise, with proved graphic skills and attention to details

Strategize and develop Americas retail training priorities, ownership, execution, and calendar in partnership with VP Retail, merchandising and CRM teams

Measure the success of programs through KPIs/metrics, mystery shop & NPS results and act on insights

Provide continuous feedback to Head Office Line Managers/HR and Store Management on the progress of the team and individual members

Actively contributes to the development of store staff quality and key store KPIs (i.e. Sales, VPT, UTP, Customer Experience, etc.)

Train store staff to ensure the best Customer Experience, in line with Corporate and Brand standards

Manage budgets and costs related to store training for the region

3 years minimum of work experience as Store/Retail Trainer with a special focus on Client Journey and Clienteling

Highly developed interpersonal communication and presentation skills

Loves to learn new knowledge and skill sets both independently and in groups

Manage and track travel and expenses

Collaborate with Account Managers on account priorities

Knowledge of, or aptitude for, learning detailed animal nutrition and product information

1-2 years retail sales or training experience

Excellent communication skills, written and spoken

Benefits & Perks As a Store Manager-in-Training

Full medical, dental, and vision benefits

Helping Store Manager with most day-to-day operations of the store

Acting as manager-on-duty on Store Manager’s days off

2 years as lead manager of a fashion retail store

1-2 years of retail experience

Strong knowledge of Microsoft Office programs (e.g., Excel, PowerPoint, Word), specifically excellent skills in PowerPoint

At least 6 months of prior experience

Knowledge of Fashion GPS and Adobe programs preferred (e.g., Photoshop, InDesign, Creative Suite)

Creative ability strongly desired in conjunction with graphic design skills

Excellent organizational skills and ability to multitask and problem solve; self starter

Strong interpersonal, communication and follow-through skills