Balenciaga Operations Manager | Bloomingdales New York

Summary
We are currently seeking a Operations Manager who will report to the Store Director.
YOUR OPPORTUNITY
The Operations Manager oversees and directs all operational functions which may include inventory control, housekeeping, repair & maintenance and operations associates. They are the expert on all Standard Operating Procedures, systems and tools - ensuring the smooth running of operations to enable the ultimate client experience.

HOW YOU WILL CONTRIBUTE

• Packaging/Shipping
• Manage STORM (Farfetch Order Management Tool)
• Maintain thorough understanding of all processes, policies and procedures. Ensure team adherence to Balenciaga retail operations and security procedures 
• Communicate Directly with Farfetch
  • Escalations
  • Troubleshooting
  • Reporting
• POS Transactions
• Responsible for managing and maintaining the boutique schedule and bi-weekly payroll process
• Assist in the absence of Store and Assistant Store Manager
• Farfetch
  • Manage STORM (Farfetch Order Management Tool)
  • Manage Order Process
    • Order Receipts
    • POS Transactions
    • Packaging/Shipping
  • Manage Farfetch Inbox
  • Communicate Directly with Farfetch
    • Escalations
    • Troubleshooting
    • Reporting
  • Farfetch Supply Ordering
  • AD Hoc tasks related to the project
    
• Escalations
• Order Receipts
• Adhere to P&L Budget for all operational areas; manage controllable expenses for the store, including but not limited to T&E, temporary support and supplies
• Ensure digital fluency and systems knowledge amongst the team. This includes training and education on POS, Inventory platforms and store digital tools
• Farfetch Supply Ordering
• Manage After Sales Program
• Manage Farfetch Inbox
• Oversee the timely and accurate balancing of operational functions inclusive of petty cash, mail checks and invoices
• Prepares and Manager Yearly Inventory Cycle
• Manage Order Process
  • Order Receipts
  • POS Transactions
  • Packaging/Shipping
• Strategize in anticipating inventory levels and stock organization within the store and any off-site locations
• Reporting
• AD Hoc tasks related to the project
• Support, promote and assume responsibility for Loss Prevention in all areas of Risk Management, Physical Security, Store Cash Controls, Inventory Management, LP and Internal Audits 
• Troubleshooting
• Manage all Inventory Control activities including: Shipping & Receiving, Cycle Counts, Transfers, RTVs, Negative on-hands, Damages and Repairs, Consignment Management

WHO YOU ARE

• Excellent communication skills, both verbal and written
• Must work well under pressure and have the ability to multi-task
• Proficient shipping and receiving experience
• Acute interpersonal skills and a collaborative management style
• Strong POS, inventory and phone systems
• Excellent computer skills and proficient in MS Word, Excel and PowerPoint.

COMPENSATION
For individuals assigned and/or hired to work in New York, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  
A reasonable estimate of the current hourly range is $65,00 USD to $75,000 USD.
WHY WORK WITH US?
This is an exciting opportunity to join Balenciaga’s Madison Avenue team as a Store Operations Manager who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
DIVERSITY COMMITMENT
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.
Job Type
Regular
Start Date
2023-09-19
Schedule
Full time
Organization
Balenciaga America Inc.