Client Advisor - New York, Soho

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director.

CELINE’s ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment.

CELINE is looking for a Client Advisor to join its SoHo Boutique in New York City!

YOUR IMPACT

• Support shipping and receiving and inventory control as requested.
• Adhere to all company policies.
• Meet individual and store sales targets and consignment goals.
• Maintain and expand a client book.
• Capture all relevant customer information for entry in database.
• Consistently follow up with any shipping, alteration, or other issues related to clients.
• Promote store events through email, phone, and personalized notes.
• Assist in general housekeeping and the maintenance of the store image.
• Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction.

KEYS FOR SUCCESS

Competencies:

• Candidates with client books strongly preferred.
• Service orientation and customer focused.
• Tech Savvy - ability to learn and utilize various software programs.
• Desire to work in a retail setting, with a focus on sales.
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.
• Passion for luxury product with an appreciation for design.

Languages: Foreign Languages a plus.

The compensation for this position ranges from $22.00 - $26.00 (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

OUR ENGAGEMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.