Technical Program Manager Jobs

About Our Company:

Stova is an award-winning end-to-end event technology company, focused on creating innovative solutions for in-person, virtual and hybrid events and providing insight to event planners and organizers about the data driven behind their event. With every meeting and event, Stova creates transformative experiences that enable their customers, attendees, and sponsors to make valuable connections. Companies of all sizes entrust Stova to solve all their event challenges from small intimate gatherings to large tier one events. For more information, visit www.stova.io.

Position Summary:

The Technical Program Manager is responsible and accountable for the overall planning, execution and management of technical and strategic programs for Stova’s Technology Team. This is a dynamic, cross-functional role which will require handling multiple initiatives concurrently while working closely with internal stakeholders to meet company and client objectives. The successful candidate will:

• Have experience managing technological, multifaceted, strategic initiatives in a SaaS environment
• Be able to effectively communicate with all levels of an organization, both internally and externally.
• Have a proven track record of managing stakeholder relationships to optimize project outcomes
• Be able to skillfully manage complex, cross-functional and technical initiatives
• Have extensive experience managing a cross-functional project team within a multi-faceted project plan

Responsibilities may include, but are not limited to:

• Up to 10% travel per year
• Utilize process engineering, consultation and relationship building skills to identify and present process improvement and product enhancements to drive client success
• Conduct post implementation lessons learned reviews with internal teams and work with Stova leadership team to implement identified improvement areas
• Provide leadership for technical and strategic programs, serving as the program owner, and main point of contact, throughout all phases of the program
• Clearly articulate stakeholder requirements to ensure team alignment to company goals
• Drive the execution of projects and strategic initiatives within the Technology Team, managing all aspects of a project or program from inception to completion while ensuring alignment to company and client goals
• Communicate effectively with stakeholders and team members and partner with stakeholders during the lifecycle of a program, fostering an environment of accountability
• Develop and manage Stova’s project and launch plans for Stova’s strategic initiatives across multiple disciplines; work with appropriate stakeholders to create clear, attainable program objectives that align to company and client needs
• Prepare and deliver clear and concise progress reports to the team, stakeholders and Stova leadership; clearly communicate and manage risks
• Lead the requirements gathering process, assist in developing specification documents and oversee delivery to ensure alignment to overall company and client program objectives
• Manage a cross functional delivery team throughout all phases of the program life cycle
• Work closely with the project team and stakeholders to manage project scope
• Review project deliverables prior to stakeholder review, assess and provide improvement recommendations where required; proactively manage stakeholder expectations

Education, Experience, & Skills Required:

• Strong interpersonal, negotiation and relationship building skills
• Excellent communication (oral and written), interpersonal, organizational, and presentation skills, especially with Directors and C-Level Executives
• Strong presentation and meeting management skills
• Experience with requirements gathering initiatives and writing use cases
• Excellent problem solving, analytical and time management skills
• 5+ years’ experience leading large, cross-functional teams within multifaceted deployment programs
• Self-directed, detail-oriented and organized
• 5+ years’ experience successfully leading technology programs and strategic initiatives in a SaaS environment
• Experience with Project Management methodologies, strategic planning (phasing strategies, roadmaps, risk mitigation, etc.) and utilizing PM software tools (MS Project, Smartsheets)
• Knowledge of API integrations and experience managing strategic initiatives involving API integrations
• Ability to quickly build credibility and work collaboratively with stakeholders and the project team in a dynamic, client-centric environment
• Ability to balance competing demands from multiple programs while remaining structured, organized, and accountable
• Bachelor’s degree or equivalent combination of education and experience

Our success is based on the respectful, fair treatment of all employees, candidates, clients, and vendors regardless of differences. We foster a work environment that is diverse and inclusive. We proudly adhere to all anti-discrimination legislation. We do not tolerate any type of discrimination against or harassment of our employees, or any of our affiliates. If you are looking to join a team that values a diverse range of backgrounds, opinions, and skills, we would like to meet with you.