Systems Engineer - Mainframe (Remote)

We are in search of Systems Engineers to join our dynamic team of engineers and assist in developing, maintaining and supporting The Home Depot's technical infrastructure of hardware and system software. You'll be part of a dynamic team that helps support millions of customers and associates and powers our $130B business. This team creates, deploys and supports the production infrastructure while helping each other grow their technical and leadership skills. As a Systems Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure.

• 10% Planning & Analysis - Uses critical thinking to approach problems and create solutions; Collaborates with senior leaders on assignments; Determines opportunities for improvement based on volume of tickets and contributes stories for the remediation
• 50% Support & Enablement - Collaborates with product and project teams to understand needs and enable them with infrastructure; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Performs root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Opens and manages vendor problem tickets to resolution; Produces in-house documentation around solutions; Monitors tools and proactively helps teams struggling with systems issues and informs senior engineers of negative trends; Provides application support for software running in production; Supports the creation of scripts and tools that that drive automation and enable product teams and end users to move towards self service
• 30% Delivery & Execution - Performs configuration, debugging, and support for information technology solutions; Performs field and corporate roll-outs of technology; Performs the stand up the necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs; Executes basic project planning and reporting; Performs test suites (functional, destructive, etc) to enable successful rapid deployment of infrastructure as code to production
• 10% Learning - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impact tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations

• This position has 0 Direct Reports
• This position typically reports to Systems Engineer Manager or Sr Manager

• No travel is required.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• 2-4 years enterprise scale experience as a Mainframe Systems Engineer
• Experience with OPS/MVS and Endeavor a plus
• Proficient in supporting a 24/7 retail operation
• Experience in REXX programming, JCL, ISPF/SDSF, and utility software
• Exposure to large-scale hardware and software upgrades
• Install, maintain, and support mainframe z/OS systems

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

• No additional education

• 1

• No additional years of experience

• None

• None

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• Interpersonal Savvy
• Drives Results
• Situational Adaptability
• Self-Development
• Communicates Effectively
• Cultivates Innovation
• Collaborates
• Global Perspective
• Manages Ambiguity
• Nimble Learning