It Associate Systems Engineer (Not Remote)

IT Level Two Support / Dallas, TX

Role And Responsibilities

• Network switch and server room cable management
• Follows standard procedures to isolate and fix problems in malfunctioning equipment or software.
• Emergency/unscheduled repairs of clients' on-site technical systems and equipment
• Performs scheduled maintenance and repairs of clients' technical systems and equipment
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Perform on-site technical and customer service support, to include:
• Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues

Qualifications and Education Requirements

• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Associates degree in technology related field OR equivalent combination of education and work experience
• MSP or Enterprise level experience is strongly preferred
• A minimum of 3+ years of as a Systems Engineer or similar role, working in Microsoft Environments
• Required certifications: Network +, Server +, Windows Server 70-410, 98-365 or equivalent

In addition to being a best company to work for, Medicus IT offers incredible benefits that go unmatched!

• Annual Bonus Plan
• Medical, Vision & Dental Insurance
• Fully Customized Development/Growth Plans
• Optional Supplemental Insurance
• Accidental Death & Dismemberment (AD&D) Insurance
• Paid Holidays
• Basic Life Insurance
• Short-Term & Long-Term Disability Insurance
• Monthly employee appreciation events
• 14 days PTO (Including Birthday PTO!)
• 401k with Company Match
• Certification Reimbursements
• Fully stocked breakroom

Salary is $55,000.00 per year plus bonus. Medicus IT is an equal opportunity employer and complies with all Federal and State laws, regulations, executive orders, and mandates. As a healthcare-specific MSP, many of Medicus IT clients have vaccination requirements to protect their staff and patients. As our clients update their COVID-19 policies, job roles that include client onsite responsibilities may be required to meet client vaccination requirements. .

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