#121940 Systems Administrator 3

DESCRIPTION

UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County. Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO).

Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.

_Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what’s right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego’s Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change. _

The Workplace Technology Services (WTS) team provides campus-wide services including; email, collaboration and productivity tools, Business Intelligence and analytics platforms, Service Desk, and Endpoint Management [(Field Support, Procurement, MDM, Backup) and Software Licensing Support for UC San Diego and affiliates].

As part of the Endpoint Management division, this position will be responsible for the support of various applications/systems; MECM(SCCM), InTune, JAMF PRO, BigFix, Druva inSync and Enterprise Anti-Virus Endpoint Protection. Will serve as Tier 3 support for Windows/Apple Operating Systems, Monitors, Desktop/Laptops and more for the Field Support team.

The incumbent will serve as a technical lead in the design, development, deployment of MECM/SCCM and InTune for Campus IT departments. Will be well versed in Active Directory GPO’s/Computer & Users/Objects/Permissions/OU/Groups as well as Powershell and other scripting tools. Have experience with O365, print servers, shared drives/OneDrive and Server OS configuration. Have knowledge of various Endpoint Management tools, and is a great team player with communication skills to match.

RESPONSIBILITIES

• Produce and maintain host-based firewall policies for ITS and supported departments computers.
• Install, configure, maintain and administer Windows/macOS gold images to provide essential services for ITS and supported departments.
• Provides strategic input to system design/redesign, development, deployment efforts with MECM/InTune for the UC San Diego IT community.
• Creates complex scripts to accomplish work-related tasks.
• Maintain Active Directory: Objects, GPO, Permissions, etc.
• Implement and manage server support systems including MECM (SCCM), WSUS, BigFix, Druva, InTune, JAMF Pro and Enterprise Anti-Virus Endpoint Protection.

QUALIFICATIONS

• Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Experience and knowledge in the use of Druva inSync, and Enterprise Anti-Virus Endpoint Protection.
• Demonstrated experience writing and editing complex scripts used to perform system maintenance and administration.
• Strong knowledge and experience with design, development and deployment of MECM (SCCM) / InTune.
• Strong experience and knowledge in the use of Microsoft and other device management systems - MECM (SCCM), InTune, JAMF Pro and BigFix Endpoint Services.

Preferred Qualifications:

* Experience with providing day-to-day operations as a lead with a technical team. Keeping track of projects/timelines and providing reports as needed to management* Experience with ITIL foundation* Experience with Lean Six Sigma yellow belt and above

Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce. This position is eligible for full: - Health/Dental/Vision Insurance- Vacation/Holidays (15 vacation days and 13 paid holidays a year)- Life Insurance- UC Retirement Plan.

For more information about UCSD Benefits visit - http://blink.ucsd.edu/HR/benefits/index.html and UCSD Work/Life visit https://blink.ucsd.edu/HR/benefits/work-life/index.html

To calculate an approximate value of the UC Total Compensation package, please click here: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/total-compensation-calculator.php

SPECIAL CONDITIONS

Must pass a background check.Must be willing and able to travel.Must have access to reliable transportation.Occasional evenings and weekends may be required.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.