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System Analyst Iii, Workday

Company

Chick-fil-A, Inc.

Address , Atlanta, 30349, Ga
Employment type
Salary
Expires 2023-07-21
Posted at 11 months ago
Job Description
Overview:
The Workday Systems Analyst will assist with maintaining and configuring security roles and permissions across the Workday platform at Chick-fil-A and help to monitor, maintain, and configure integrations across multiple business areas.

Chick-fil-A has a centralized digital employee experience utilizing Workday, which is expanding with the growth of our business ventures. Protecting our data, building sustainable and secure integrations, and unlocking the potential of Workday are the most important functions of our team. This role is responsible for ensuring our partners can access the Workday data they need and build robust integrations that will help us meet our business goals for years to come.

As a Systems Analyst you will work alongside our Security and Integrations Leads and partner with other Workday Leads across all our Workday domains including: Core HCM, Compensation, Talent, Payroll, Time, Absence, Benefits, and Reporting. This role will partner closely with stakeholders in People, Financial Services, Digital, Legal and external consulting partners.

This role involves lots of problem solving and will need the ability to work on multiple projects simultaneously.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities:
This role will require a combination of security and integrations support, technical configuration, and inter-personal skills.
  • Workday Technical Configuration – This role will need to utilize Workday functionality to assign roles and permissions, build integrations (using EIB’s, Studio Integrations, and Connectors) and be able to build reports to provide access to data in a secure method.
  • Security and Integration Support – This role will help monitor integrations and security within Workday and troubleshoot issues that arise through changes in configuration, Workday releases, or vendor management.
  • Inter-personal Skills – This role will work closely with internal Workday administrators and stakeholders and interface with external vendors. This role needs to be able to understand requirements, clearly ask clarifying questions, and work with others to solve the needs of the business.

This role will help us build and implement new functionality within Workday as well as maintain and strengthen our current systems.

Additional responsibilities include:
  • Reporting – Provide reports to unlock data for the business and to be used for integrations.
  • Testing – Create and execute test plans and partner with other Workday administrators to ensure thorough testing of all impacted domains.
  • System Change Documentation– Follow the system change management process to move Workday changes to Production.
  • Process Improvement – Proactively callout improvements of security and integrations processes to make our processes more sustainable for the future.
  • Requirements Gathering – Understand business needs and capture requirements for simple integrations.
  • System Support – Troubleshoot security and integration issues, identify the issue, and resolve root causes of issues with the help of the team.
  • Upgrades / New Features – Assess, enhance, and build new integrations and security models within Workday.
Required Capabilities
  • Detail-oriented – Must naturally/ intuitively be thorough and create clean work.
  • Problem-Solving – Solve challenging problems with creative solutions and think from different perspectives while getting to the desired result and fitting the direction set by leadership.
  • Communication – Strong communication skills to explain security and technical issues to non-technical, business stakeholders.
Minimum Qualifications:
  • Ability to see the bigger picture and not only follow direct instructions
  • Strong interpersonal skills and the ability to work well with others towards a common goal
  • Strong process-oriented and data-oriented problem solver
  • Strong verbal and written communication skills
Preferred Qualifications:
  • Workday Pro Security, Integrations, or Reporting Certifications
  • Experience with Workday Integrations or experience with Workday Security configuration
Minimum Years of Experience: 1 Required Level of Education: Bachelor's Degree Major/Concentration: Engineering, Business, Management Information Systems