It System Administration - Entry

About Us

We are a district of three distinct colleges—North Seattle College, Seattle Central College, and South Seattle College—and five specialty training centers, which makes us the largest and most diverse community college district in the state of Washington. We are leaders in change and innovation.

As a Seattle Colleges employee, you will have the opportunity to contribute to the passionate work of Equity, Diversity and Inclusion as we work against systemic racism. Additionally, you will gain the rewarding experience of contributing to the success of an open-access learning institution that prepares students for life and work, fostering a diverse, engaged and dynamic community.

Seattle Colleges staff and faculty also enjoy a competitive benefits package, professional development opportunities and enrichment experiences in areas of their choice including, committee, workgroup, and affinity group opportunities.

Position Summary

Position open until fileld / First Review of materials will begin: August 28, 2023

Salary range for this position is: $72,060/yr. - $96,960/yr. (depending on experience)

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

We are seeking an experienced IT System Administration professional with strong technical skills, understanding of industry best practices, and an extraordinary passion for helping our students, faculty and staff succeed. This position is the IT System Administration- Entry level position, in the Enterprise Application Integrations unit within IT. This position provides backend support of our integral student, human resources, administrative, and financial enterprise software systems. The IT System Administration – Entry level position is a full-time, WFSE represented, classified position. This position is a hybrid remote and on-site position based at the Seattle Colleges District Office.

As a Seattle Colleges employee, you will enjoy competitive compensation as well as all the benefits as a Washington State employee. To learn more about our excellent benefits offerings please see our benefits overview here: Seattle Colleges Employment Benefits

This position is governed by a collective bargaining agreement with representation by WFSE.

Application Requirements:

• Attached current Resume.
• Attached cover letter addressing how your background intersects with the job.
• Completed online questionnaire.
• Required application materials must be completed and submitted online.

Notice to Applicants:
Please note that Seattle Colleges is working under hybrid remote and on-site operations, and holding interviews virtually using video conference or teleconference options. As such, if you are selected for interview, please be prepared to hold your interview virtually.

What you will be working on:

• As a Local Security Administrator for the district ctcLink/PeopleSoft ERP system, manage all employee and student user account access troubleshooting access issues when necessary.
• Ensuring that information system security policies are correctly implemented and practiced a part of granting role access assignments to user across three college campuses and six satellite locations.
• Creation and maintenance of user access role assignments for various mission critical applications and software platforms by adhering to institutional Identity and Access Management Protocols.
• Configure, customize, and extend Team SharePoint sites and documents.
• Create, maintain, and manage user access to institutional Microsoft 365 Outlook Public Folders.
• Provide user application access support by troubleshooting system and login issues, unlocking accounts, and resetting passwords.
• Generating and maintaining technical documentation of user instructions, policies and procedures for usage of internally developed and/or customized enterprise applications and workflows.
• Assist in developing System Testing, Quality Assurance, and Outcome documentation of customized enterprise applications and workflows.

What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• A relevant two-year degree in information technology is preferred. As an alternative, candidates with previous experience in information technology may also qualify.
• Advanced knowledge of Microsoft Office Suite, specifically experience creating & editing documents, spreadsheets and presentation. Previous success learning new computer software programs/platforms required.
• Demonstrated Technical Writing skills for both end user and technical maintenance documentation.
• Adapt quickly to support, operate and maintain new technology
• Strong problem-solving skills.
• Excellent interpersonal skills and ability to work effectively as part of a team.
• Current driver’s license and transportation
• Ability to readily handle multiple tasks, regular interruptions, and changing work assignments
• Enthusiastic and positive service orientation, with adaptability, humility and integrity
• Maintain professional decorum when interacting with staff, faculty, and students
• Helpdesk experience is helpful.
• Ability to maintain confidentiality, think critically and exercise independent judgment required.
• Demonstrated experience or participation with persons from diverse backgrounds such as racial, ethnic, religious, linguistic, gender, sexual orientation, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment.
• Demonstrated excellent verbal and written communication skills.
• Ability to prioritize tasks and work independently on the majority of assignments.
• Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
• Demonstrated attention to detail required as well as previous experience maintaining accurate records, managing multiple tasks and planning and organizing work in order to meet changing priorities and deadlines.
• Hands-On experience with Windows OS and 0365.
• Ability to explain technical terms and processes in layman’s terms to end users
• Reliable attendance and a commitment to working in-person/on site.

Physical Requirements:

The Position

• Typically works in an office environment and uses a computer, telephone and other office equipment as needed to Perform duties. The noise level in the work environment is typical of that of an office.
• Encounters frequent interruptions throughout the workday.
• Is regularly required to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion with or without reasonable accommodation.

Disability Accommodation

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to read and verify data and prepare various materials
• Ability to operate office equipment
• Ability to exchange information on the phone or in person

Notice of Non-discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodations will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of “bullying” behaviors, including “cyber bullying”.

Inquiries regarding compliance and/or grievance procedures may be directed to the college’s Director of Legal Compliance:

1500 Harvard Avenue Seattle, WA 98122-3803

(206) 934-3873

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.