Sr. Manager, Outbound Excellence (100% Virtual)

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The Sr. Manager, Outbound Excellence will serve as an operational problem-solver for field teams that identifies and escalates operational improvement opportunities to CI leadership to drive short-term Supply Chain and efficiency objectives. This role will address continuous improvement opportunities within outbound processes with near-term solutions across all US Foods regions. The Sr. Manager, Outbound Excellence must also effectively partner with the Director, Outbound Excellence to identify and divide-and-conquer to own near-term, break-fix field escalations of outbound processes. A successful Sr. Manager, Outbound Excellence must possess strong process expertise, attention to detail, and be an effective communicator to inform CI leadership of tangible operational improvement opportunities confirmed by Supply Chain field stakeholders.

This position is virtual/remote which means the work can be completed from anywhere is the United States except Hawaii or United States Territories.

RESPONSIBILITIES:

• Brings an executional and end-to-end process mindset to drive and align CI projects with field operational targets.
• Commits and contributes to a major cultural shift to activate continuous improvement-led business impact.
• Operate as an effective action-oriented, analytical problem-solver to alleviate supply chain field issues and escalations in an urgent and timely manner.
• Operates as the liaison between continuous improvement team and field stakeholders to address field-escalated outbound process issues or area-level outbound process improvement opportunities to deliver tangible, urgent and near-term issue resolutions.
• Demonstrates strong wherewithal of outbound supply chain processes and field operations, and a desire to self-educate on best-in-class trends.

SUPERVISION:

• No direct reports

QUALIFICATIONS:

Education/Training:

• Bachelor’s Degree (Supply Chain, Logistics, Engineering, Operations, or related Business degree) or equivalent experience, required.

Related Experience:

• Minimum 3-5 years of experience in driving continuous improvement in a Supply Chain setting or consulting environment.
• Minimum 7 years of experience in a Supply Chain setting, required.
• Strong background in continuous improvement methodologies, such as Six Sigma, Lean, or Kaizen and associated tools to drive tangible operational improvements, preferred.
• Project management training or certifications (e.g., PMI), preferred.

Knowledge/Skills/Abilities:

• Process design and improvement principles.
• Action Oriented: Demonstrates initiative and urgency to collaborate with field stakeholders to analyze and solve escalated field supply chain issues.
• Problem Solving Prowess: Possess strong problem-solving skills with the ability to coach others on the following topics:
• Problem-solving facets such as hypothesis development, qualitative and quantitative data gathering and use, solution development, and impact analysis.
• Catalyst for Change: Strong problem-solver who implements short and long-term solutions and demonstrates impact and in turn show ROI of a continuous improvement mindset and its impact over time.
• Relationships: Develops and maintains field relationships through on-site visits to identify opportunities and drive impact at all U.S. Foods areas and regions
• Data gathering, manipulation, and assessment including application of statistical principles
• Technology tools such as spreadsheets, common reporting tools, etc.
• Project Management: Ability to manage the execution of delivery supply chain improvement opportunities, monitor progress, and deliver with impact.
• Best in class problem-solving frameworks and tools from methodologies
• Outbound Process Expertise: Develop deep expertise in best-in-class outbound distribution processes
• Up to 50% travel, a valid US Driver's License is required
• Customer-centric with a bias for action: Demonstrates thought partnership and a value creation mindset with both internal and external customers and possesses a bias for action

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $107,000.00 and $125,000.00. In New York City, the expected compensation for this role is between $119,600.00 to $125,000.00. In California and Washington, the expected compensation for this role is between $113,600.00 and $125,000.00. This role is also eligible for an annual incentive plan bonus. Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

• EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***