Senior Manager, Program Excellence

Who We Are:

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness.
• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed.
• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness.

What We Have to Offer:

• A work environment where all employees are valued, respected and safe
• Comprehensive and competitive benefits package and flexibility that promotes work-life balance
• Recognition, professional development, advancement and having fun!
• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions

Summary

The Senior Manager for Program Excellence is a key position responsible for leading a small but highly experienced staff that provides executive-level operational and program management support for two keys charters across Defense and Security’s US and International based operations.

• Monitor and report “on time delivery” metrics and trends against program contractual requirements and commitments
• Lead the identification, development, implementation, and monitoring of program and portfolio KPIs, metrics, leading indicators, program trending, executive presentations, and portfolio status reports.
• Program Management Charter for:
• Provide analysis and recommendations to program leadership where analysis of performance data highlights negative trends or breaches established performance standards.
• Track, analyze and support program teams with customer satisfaction trends
• Provide leadership and stewardship of Program Excellence organization to implement processes and standards that foster growth, increase productivity, reduce risk, and ensure program and service success.
• Leverage individual SME-level experience and skills in coordinating program specific support functions ensuring flawless execution of company-wide programs.
• Conduct monthly program Estimate-to-Complete and Estimate-At-Complete internal reviews and coordinate with business leaders at multiple levels ensuring common operating picture of program performance and health; provide recommendations and resources for program performance improvement
• Provide a knowledge and resource center for all levels of program/project management
• Manage and improve company-wide program performance review systems including synchronizing monitoring and controlling activities across the US and International organizations
• Leading an intracompany program management counsel focused on Program Management standards and training requirements
• Ensure alignment of Program Excellence strategy, processes and operational assets across Defense and Security
• Facilitate cross-functionally derived expertise and support to Program Management teams in areas including EVMS, scheduling, program Risk Management, and resource tasking
• Segment Level Program Management Monitor and Controlling:
• Conduct operational risk trend analysis on specific at-risk programs providing recommendations and coordinating resources for program improvement

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.

• Partner with P&L Executives to deploy program Risk Management construct to identify and pro-actively manage potential issues
• Partner with Defense and Security P&L Executives to identify standards of performance for all levels (P&L, Portfolio, Programs)
• Partner with Defense and Security Governance lead to develop associated governance packages
• Works with program finance to define and ensures use of standard methodologies, processes, tools and reporting metrics across Defense and Security
• Maintain Project Risk Tiering standards for Defense and Security, including triggers for additional risk avoidance / governance activities
• Lead Defense and Security Gates program
• Provide leadership and supervision to Program Excellence staff

Qualifications and Education Requirements

• Specific experience managing large complex Defense programs; air tier preferable
• Demonstrated experience leading teams of managers and engineers supporting Government customers supporting contract specific deliverables
• 10+ years of relevant experience, preferably in Program Management, continuous improvement, business analysis
• Proven history of delivering on-time/budget, large-scale, complex programs
• Extensive experience with project planning tools with evidence of practical application
• SME-level PM experience managing large (+$700M - $1B) complex programs including production components
• Must be eligible for DoD Personal Security Clearance
• Highly organized, action-oriented and execution-driven
• Strong experience in facilitating discussions with a broad range of stakeholders from various organizations and various seniority levels
• Experience managing international defense programs
• Bachelor’s degree required or equivalent experience, Masters preferred
• Demonstrated ability to coordinate across a large and complex services and products organization
• Ability to multi-task and to perform effectively under pressure
• Exceptional oral and written communication skills

Preferred Skills

• EVMS background, PMP certification

Security Responsibilities

Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.

• Incumbent must be eligible for DoD Personal Security Clearance.