Software Implementation Consultant Jobs

Location: Remote/field based in the UK with occasional/regular travel to the Netherlands

Salary: £40,000 - £45,000 + employee benefits

Our “Do The Right Thing” UK Perks & Benefits Summary:

• Employee Assistance Program with Health Assured - 24/7 hotline for mental health counceling and other resources
• Flexible Work Location Policy - One month “work anywhere” (employee’s cost) after initial 6 months
• Employee referral bonus scheme
• Home office allowance (£160)
• Equity Programme - Employee Incentive Units
• Vitality Healthcare
• Truist Momentum Financial Wellness Program - for employees and family members
• 26 days annual leave + bank holidays
• Cyclescheme / Techscheme
• Enhanced Parental Leave - 24 weeks paid for primary caregiver; 8 weeks paid for secondary caregiver
• Discounts and cash back platform
• Flexible work environment - 3 days in office/2 days remote (unless position is 100% remote)
• Regular social events
• Company pension with generous employer contributions
• Employee Outreach Fund - 100% employee-funded to help fellow employees in times of unexpected financial hardship

At Simpro we are passionate about developing innovative useful technology solutions that empower our users and we're committed to building a world where businesses can thrive. But this is only made possible with the hard work and dedication of our talented Simpeep's.

Our people are what make Simpro great, and we are committed to supporting your growth and development aspirations. If you're interested in an internal role we'd love to hear from you!

The Job

We have a fantastic opportunity for an experienced, bilingual field-based Software Implementation Consultant to be part of our success story. This is a ‘business process’ oriented role, and you will be implementing and training customers mainly in the trades industries (electrical, plumbing, fire and security, HVAC). Your primary purpose is to deliver first-class training to our growing list of customers.

The role will involve delivering both online and onsite training, so you will be comfortable delivering implementation and training sessions both at home and on-site.

What You’ll Do

Software Implementation Consultant is responsible for the successful implementation and training of Simpro suite of products to new and existing clients through consistent and effective training methods. You will optimise the implementation process by following and improving upon implementation procedures, including utilisation of our CRM (Salesforce) through the process to ensure communication is documented, engaging with customers to consult and ensure implementations are strategically planned based on customer needs, providing onsite and online training on our Simpro suite of products as they align with customer needs, and conducting post-implementations reviews to ensure system optimization and customer satisfaction.

What You’ll Bring

• Experience in implementing software systems.
• Excellent training delivery skills, with an ability to tailor methods to suit differing needs.
• Languages: fluent in both English and Dutch.
• The ability to prioritise, meet deadlines and deliver rapid outcomes.
• Knowledge of or experience in the trades industries is desirable.
• A professional, consultative approach.
• Understanding of business processes and workflows.
• Knowledge of accounting packages such as Sage, Xero, QuickBooks.
• Minimum of 1 year training experience.
• Confidence to adapt and learn new programs and systems.

Who Are We?

Simpro is a leading global Software-as-a-Service (SaaS) job management solution for the trades industries. Simpro empowers our trade service customers to connect the office to their field engineers, deliver exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.

Simpro was founded in 2002 in Brisbane, Australia with operations in Australia, New Zealand, the United Kingdom, the United States, Singapore and the Netherlands. We are a progressive and innovative company with exciting expansion plans.

We Live Our Values

• We Are One Team
• We Innovate
• We Understand
• We Have Fun
• We Care
• We Own It

At Simpro we have an open culture and we believe in direct communication and diversity. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

So, if you'd like to join a fun and progressive organisation, where there is room to develop your career, please apply now with your CV.

Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.