Senior Payments Analyst Jobs

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PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Senior Payments Analyst
Remote, USA or London, UK
The Global Payments team is responsible for enabling players to buy content on the PlayStation Store and hardware via PlayStation Direct. The Global Payments Team is part of the wider Global Payments and Fraud Management team where we work hand in hand to maximize approval rates and minimize fraud. We are seeking an analytical minded individual to leverage large amounts of data to provide information, insights, and reports to the Global Payments team and wider PlayStation business.
Reporting to the Global Payment Analytics & Operations Manager in San Diego, this role will analyze global payments data highlighting anomalies, trends and fluctuations looking for opportunities to improve Payment KPI’s. The work we do helps enable other teams to move at greater speed and to drive decisions to make PlayStation the best place to Play! To be effective in this role you’ve got to love the detail, love solving problem, and love working with others. Come join our fantastic and collaborative team.
What you'll be doing:

• Proficient experience with SQL, Excel, and Tableau (Python, R, and other analytical tools are a welcome bonus)
• Creating new data sources or utilizing existing data. If the data doesn’t exist for the analysis you’ll be expected to help source or create the data. We have a Data Solutions Team, but the expectation is to go to them with a solution while they set up the necessary pipelines and automation of the data processes
• Working with people across the globe including San Francisco, San Diego, London, Waterloo, and Tokyo
• Supporting the business with accurate and timely data analysis for new initiatives and strategic business decisions
• Present your analysis and findings to Global Payments Leadership, internal teams outside of Payments and Fraud and external partners
• Owning payment initiatives, reporting, and Adhoc tasks including understanding the data flow end to end, and getting results

What we are looking for:

• The ability to present to both analysts and non-analysts.
• High levels of personal motivation to further your skills, experience and business knowledge
• Outstanding analytical, quantitative, problem-solving, and critical thinking skills
• Proficient with Excel and PowerPoint
• Ability to build successful relationships with stakeholders and the ability to work collaboratively with other business units
• Analytical capability and SQL skills
• Write advanced SQL/Snowflake to extract and analyze internal and external payments data
• Be able to interact professionally with a diverse group of executives, managers, and subject matter experts
• The ability to look at how data sources are created, going from transaction level SQL data tables all the way through to aggregated and cleaned data
• Someone who is keen to learn, and loves enabling the business and others to make better decisions based on the data
• Organized self-starter, attention to detail with drive and commitment. Able to work with little supervision
• Demonstrable ability to turn data into visualized, impactful analysis and metrics - make data depict a story
• Strong communication skills and the ability to build effective relationships with others
• Passionate

Desirable:

• Experience and/or interest in the video game industry
• 5+ years of experience in a commercially focused analytical role
• Strong understanding of CNP payment ecosystem, subscription business, Alternative Payment Methods, credit card networks, acquiring, acceptance rates, 3DS, and settlements
• Experience of building dashboards with Tableau
• Strong understanding of card schemes and regulation
• Prior experience in e-commerce

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$129,000 — $193,600 USD
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.