Sales Receptionist - Mercedes-Benz Arcadia

Overview Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 11 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 13 extraordinary brands of the most sought after luxury cars. Our Mercedes-Benz dealership in Arcadia is seeking Sales Receptionist. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by managing Client interactions, both in-person and via telephone, in an efficient, professional, courteous and timely manner, while upholding the highest levels of professional integrity and achieving individual proficiency goals established by management to support strategic plan objectives. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER

• Works closely with management to compile and maintain verified accounts payable records; reconciles statements and issues payments to vendors.
• Good verbal and written communication skills
• Employee Referral Bonus Program
• Compensation will be based on experience and skill level.
• Promptly, professionally, effectively, efficiently, and in a friendly manner, communicates with Clients, in-person and via telephone on computerized switchboard, to promote excellent Client relations and ensure the highest levels of Client satisfaction; determines purpose of visit/call, promptly seeks clarification, if request or objective is unclear; forwards Client/call to appropriate personnel or department while also providing an "introduction" to secondary personnel/call handler so that Client does not have re-introduce themselves or the issue; retrieves messages from computerized switchboard voice mail and forwards to appropriate personnel; documents and delivers messages or transfers calls to voice mail, when appropriate personnel are not available; carefully monitors visitor access and issues passes when required; continually develops enhanced telephone call handling and language management skills.
• Follows established policies & procedures relevant to the assigned responsibilities.
• Maintains consistent knowledge of Company structure, telephone system, the dealership and department operations; keeps current with staff changes; answers questions about the Company and provides callers with address, directions, and other pertinent information.
• Competitive Pay
• Paid Time-Off (vacation pay, sick pay, holiday pay)
• To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Effectively and Efficiently Follow Quality Control Procedures/Office Administration
• Receives, sorts, and routes mail; maintains and routes publications.
• Flexible Spending Account
• 401(k) Retirement Plan
• Excellent interpersonal and customer service skills.
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes; creates/prints fax cover sheets, memos, correspondence, reports, other documents, when necessary.
• Professional development and opportunities to grow within a well-respected company
• Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP)
• Health Insurance Coverage (medical, dental, vision, and life)
• Effectively and efficiently manages office supply inventory, performs other clerical duties as needed, such as, but not limited to, scanning, filing, driver license, data entry, photocopying, and collating.
• Desired: Minimum of 1 year in position of Receptionist or similar positions in Automotive Retail.
• Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record. Degree/Diploma High School Diploma/GED : Required Licenses Required Valid CA Driver License
• Parental Leave
• Employee Perks (sports games, theme parks, etc.)
• Effectively and efficiently maintains and updates appointment calendars; places reminder calls prior to scheduled appointments.
• Immediately communicates with management, when a Client concern or situation arises. Qualifications