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Sales Consultant Jobs

Company

Best Buy
Address , Bakersfield, 93312, Ca
Employment type FULL_TIME
Salary $16.56 - $24.47 an hour
Expires 2023-06-25
Posted at 1 year ago
Job Description
The Best Buy Consultant focuses on providing our customers with dedicated service, consultation, and basic design solutions. They have skilled expertise in complex solutions across multiple product categories and services. Best Buy Consultants help our customers in stores through appointments or walk-ins. They are responsible for meeting customers’ current needs and building future opportunities.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
  • Coordinates "My Team" system for customers to see projects from initial vision and development to delivery and installation.
  • Guides customers through complex solutions across multiple product categories and services in home, in-store, and virtually.
  • Navigates services and solutions of Best Buy capabilities to pair customers with the appropriate level of sales support from Consultants to Designers and Account Managers as needed.
  • Maintains relationships with other employees across channels through coaching and supervision to ensure a smooth process with consultants.
  • Supports customer interaction from pre-call and walkthrough to installation and post-sale follow up.
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
  • Delivers solutions across every channel of Best Buy with a full understanding of all sales and transactional systems.
  • Supports projects from start to finish while acting as a liaison for customers throughout their journey.
  • Connects customers with appropriate experts within the organization.
  • Seamlessly incorporates knowledge across all categories to build broader, more impactful solutions.
Basic Qualifications
  • Must be at least 16 years of age
  • 1 year of experience selling in premium products, luxury brands, and/or custom design environments
  • 1 year of experience building complex solutions in sales, customer service, or related fields
Preferred Qualifications
  • 1 year of experience in Customer Relationship Management (CRM)
  • 1 year of leadership experience in related field or military leadership equivalent

Join our team!
While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.