Field Manager Aftermarket Jobs

Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency. Relocation may be provided.
The selected candidate will assume territorial responsibility and relocate to California.
Our goal at General Motors is to deliver outstanding customer experiences at every touchpoint and do so on a foundation of trust and transparency. Our diverse team of 155,000 employees brings their collective passion for engineering, technology, and design to deliver on this ambitious future. And the ambitious commitments we’ve made are moving us closer to realizing this vision.
The Field Manager Aftermarket professional has territorial responsibility for the administration of the Sales and Service Agreements that exist between GM, its dealers, external fleet customers, and Independent Aftersales Market (IAM) stores. They often act as consultants to the dealers and IAMs, and work reciprocally with them on the development and implementation of their business plans. They may be involved in a variety of initiatives including: developing and implementing marketing initiatives, customer retention, product displays, financial analysis, and training.
Responsibilities:

• Build and manage relationships
• Monitor personnel training and ensure compliance with GM requirements/objectives
• Act as a liaison between GM, it's dealerships, or IAM stores
• Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
• Performs other related duties as assigned
• Facilitating mentorship and consulting to ensure monthly / yearly sales and service objectives are met
• Analyze dealer sales, local market, and competition to identify revenue opportunities
• Assist in customer problem resolution
• Assist in product launches to ensure streamlined marketing and advertising between dealer, IAMs and GM
• Assist with inventory management, including vehicle and or parts ordering and inventory stabilizing
• Increase sales of GM vehicles and parts to its customers

Qualifications:

• Proficient with MS office suite
• Ability to travel both day and overnight
• Pulling data and creating report experience
• Aftermarket experience within automotive industry required
• Bachelor’s degree preferred
• Strong verbal and nonverbal communication required

Competencies:

• Adaptability
• Drives for Results
• Demonstrates Innovation and Creativity
• Builds Relationships
• Inspires & Motivates Others to High Performance
• Problem Solving
• Communicates Powerfully and Prolifically
• Shows Initiative

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
The expected base compensation for this role is: (72,435.36 - 115,708.56). Actual base compensation within the identified range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:

• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Discount on GM vehicles for you, your family and friends.

Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.