Revenue Financial Analyst Jobs

Alvaria employs a team of passionate individuals who are changing the face of customer engagement. Over our 40-year history we have empowered employees by creating an inspired community that values urgency, accountability and results. Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.

From the merger of two leaders in the CX space, Aspect Software and Noble Systems, comes Alvaria. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with renewed thinking and best-of-breed business solutions.

Our solutions simplify and improve the customer and agent experience. Our complete suite of Contact Center and Workforce Engagement & Optimization solutions helps companies keep agents engaged while providing exceptional customer service experiences. Our flexible, highly scalable applications for interaction management, IVR/self-service, chatbots/AI, workforce optimization and more, are available on-premises or in any hosted, private or public cloud environment.

Make a Difference

Our people define who we are. The curious, driven, creative, fun individuals who are drawn to Alvaria bring skills sets and cultural differences from around the world. They love innovation, challenges and empowering our customers to engage seamlessly and efficiently — every member of our team is dedicated to creating amazing customer contact experiences - for our customers and our customers’ customers. If you like developing new solutions and turning big ideas into reality, Alvaria is the place for you. At Alvaria, you will work with smart and motivated people to make a difference for the companies we serve.

GENERAL SCOPE & SUMMARY

The Revenue Financial Analyst will be responsible for the reporting, analysis and forecasting of Alvaria’s growing SaaS business. You will be an integral member of the Finance team providing critical data and insight to the leadership team and throughout the organization. The ideal candidate must be proficient with modeling, excel savvy and excited about data.

KEY DUTIES & RESPONSIBILITIES

• Ad hoc analysis as requested by management in support of business driven projects
• Reporting will include standardized and custom reports on a daily, weekly, monthly and quarterly basis from a variety of inputs (predominantly SalesForce and Netsuite) using multiple output methods (Excel, PowerBI, PPT, SalesForce, etc).
• Provide support and analysis in preparation of executive-level briefings
• Maintain SaaS key performance metrics, including net retention rates, churn and backlog
• Identify and implement improvements to recurring revenue financial models used in forecasting and long range plan
• Create and manage complex data sets from disparate sources using tools such as Excel, PowerBI and/or SQL to provide critical information needed for decision making
• Prepare annual operating plan and quarterly forecast for bookings and revenue, along with supporting analysis and reports
• Prepare, analyze, and present monthly, quarterly and annual results. Liaison with accounting to identify adjusting entries.

REQUIREMENTS

• 1-3 years of progressive experience in a Financial Analyst or Revenue Accounting role
• Advanced Excel skills (advanced formulas, pivot tables, data visualization)
• Bachelor’s degree in a quantitative or business-related field (i.e. Accounting, Finance, Economics, Statistics, etc.)
• Strong understanding of US GAAP

SPECIALIZED KNOWLEDGE & SKILLS

• Strong written and verbal communication skills; able to present data in a clear and concise manner to all levels of the organization
• Must be comfortable working with large datasets
• Experience in B2B Software, Hosting and/or SaaS preferred
• Knowledge of Hyperion Essbase, Netsuite, Salesforce a plus
• Experience developing financial models
• Ability to manage multiple projects simultaneously while meeting required deadlines
• Well-organized, strong work ethic and attention to detail