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Restaurant Operations Manager Jobs
Company | First Watch Restaurants, Inc. |
Address | , Nashville, 37203 |
Employment type | FULL_TIME |
Salary | Up to $65,000 a year |
Expires | 2023-12-01 |
Posted at | 8 months ago |
In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where our YOU FIRST culture begins – each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot.
A Few of The Perks (and not just the coffee!)
- Vision*
- Total Pet Plan*
- Health Insurance*
- Dental*
- Paid Time Off (PTO)
- Life Insurance*
- Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
- Supplemental Insurance (accident, critical illness, indemnity) *
- Tuition Reimbursement & High School Diploma Program
- Childcare Discount Program
- One Shift - No Night Shifts. Ever.
- Opportunity to grow your career with a great company and great people!
- Unlimited access to medical and behavioral telemedicine through Cirrus MD
- Long-Term Disability*
- Meal Discount
- 24/7 Employee Assistance Program
- Short Term Disability*
- 401(K) Retirement Savings Program**
- Complimentary premium access to the Calm App, plus 5 gift subscriptions
- Employees are eligible the first of the month after 60 days of employment
First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others. We’re not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others – and thus the beautiful cycle of restaurant life continues.
Key Responsibilities
- Is continuously scouting for and interviewing candidates to join our team
- Understands the key responsibilities of every position in the restaurant
- Trains, coaches, and develops team members daily
- Keeps our company assets secure; including computers, point of sale, security systems and equipment
- Responds with a sense of urgency to both customer and employee concerns
- Understands the background story of our 10 Commandments – and puts them into action
- Accounts for all daily revenues and deposits
- Communicates and takes immediate ownership of repair and maintenance issues
- Coaches and observes the First Watch Five Steps of Service being implemented at every table
- Learns and supports our You First culture and core values
- Is certified in food safety – and identifies and coaches in all areas of safe food handling
- Puts an immediate stop to any inappropriate behavior, investigates as needed
- Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
- Understands that we source great food for a reason and that our recipes must be followed
- Completes our admin duties – and gets required paperwork in on time
- Knows the restaurant sales and traffic goals – and works to exceed them
- Recognizes performance that goes above and beyond
First Watch is an award-winning Daytime Dining concept serving made-to-order breakfast, brunch and lunch using fresh ingredients. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" accolades, First Watch's chef-driven menu includes elevated executions of classic favorites along with First Watch specialties such as the protein-packed Quinoa Power Bowl®, Farm Stand Breakfast Tacos, Avocado Toast, Chickichanga, Morning Meditation (juiced in-house daily), Spiked Lavender Lemonade and its signature Million Dollar Bacon. In 2023, First Watch was named the top restaurant brand in Yelp’s inaugural list of the top 50 most-loved brands in the U.S. In 2022, First Watch was awarded a sought-after MenuMasters honor by Nation's Restaurant News for its seasonal Braised Short Rib Omelet, recognized with ADP's coveted Culture at Work Award and named a Most Loved Workplace® in Newsweek by the Best Practice Institute. There are more than 490 First Watch restaurants in 29 states, and the restaurant concept is majority owned by Advent International, one of the world’s largest private-equity firms. For more information, visit www.firstwatch.com.
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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