Sales Manager Jobs

State Sales License

Valid Driver's License

Clean DMV

Education

High School Diploma (Minimum)

• Basic Technology Skills (Email, Microsoft Office, Mobile Device etc.).
• Ability to meet company’s production and quality standards.
• Professional personal appearance.
• Excellent verbal/written communication skills.
• Ability to read and comprehend instructions and information.

• Bending, twisting and/or stooping infrequently.
• Lifting 25 lbs. to 50 lbs.
• Spend time indoors in air-conditioned areas.
• Sitting on a regular basis.
• Repetitive hand/finger movement on a regular basis.
• Infrequently reaching and/or lifting overhead.
• Infrequently climbing stairs.
• Kneeling and/or squatting infrequently.
• Walking on a regular basis.
• Spend time outdoors in the weather and elements.
• Standing on a regular basis.
• Pushing and pulling.
• Grasping/grabbing with hands infrequently.

• Interact well with others and be a positive influence on employee morale.
• Participate in performance management.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Know and understand the federal, state, and local requirements which govern the company’s business.
• Maintain a follow-up system that encourages follow through with assigned projects.
• Determine management, production, and quality requirements by asking questions and listening.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand and follow work rules and procedures.
• Attend company meetings as required.
• Devote himself/herself to ensuring satisfaction to customers.
• Follow lawful directions from supervisors.

• Issues all demonstrators and ensures that appropriate dealership records are maintained.
• Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
• Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments
• Completes additional tasks and projects as directed.
• Ensures that sales managers (new and used) understand dealership policies, procedures, and sales systems.
• Conducts major sales promotions and advertising as needed (i.e., used car classifieds, large new display ads, radio, etc.).
• Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
• Creates systems that ensure ongoing sales training, including weekly sales meetings.
• Audits all appraisals of trade-in vehicles. Attends auction as required.
• Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
• Establishes standards for displaying, merchandising, and maintaining new and used vehicles.
• Reviews and initials all deals before they are posted.
• Works with dealer and general manager to determine appropriate days supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
• Studies local market conditions, demographics, and past sales history. Makes recommendations to the general manager regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.
• Attends managers meetings as requested.
• Maintains a professional appearance.
• Checks the condition of all demonstrators monthly.
• Facilitates new-vehicle pre-delivery with the service manager.
• Addresses customer complaints to ensure high level of customer satisfaction.
• Approves all sales incentives in writing before submitting to the office.
• Establishes procedures for quick disposal of over-aged vehicles.

• Appraises performance; rewarding and disciplining employees; counseling and coaching employees.
• Interviews and hires in accordance with The Niello Company's Policies & Procedures.
• Trains employees; planning, assigning, and directing work.
• Directly supervises employees in the Sales Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include:
  • Interviews and hires in accordance with The Niello Company's Policies & Procedures.
  • Trains employees; planning, assigning, and directing work.
  • Appraises performance; rewarding and disciplining employees; counseling and coaching employees.
  • Addresses complaints and resolving problems.
• Addresses complaints and resolving problems.

• Ability to read, analyze, and interpret financial reports, spreadsheets, marketing analysis, etc.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, public groups, and/or boards of directors.

• Ability to apply concepts of basic algebra.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of The Niello Company with or without notice.

Compensation Range by Position: