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Research Scientist (Cx And Ux)
Company | Fifth Third Bank |
Address | , Cincinnati, Oh |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-18 |
Posted at | 1 year ago |
Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
The Research Scientist will look to advance new methods and techniques to position to clients, develop standards for conducting analysis, and present data/strategic insights. Focus on providing value-added analysis and recommendations to support business growth.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Design and launch surveys that will generate insights to inform product development, including testing and optimizing concepts, defining the appropriate customer target market, etc. using both traditional and innovative quantitative research techniques. Analyze research results, prepare report summaries and share research insights with project leads and other colleagues to help guide and refine the development of concepts, products and services.
- Plan and design primary quantitative research that will generate insights about the market and customer fit of new concepts, products and services.
- Establishes, fosters and maintains working relationships with peers and others within Bancorp/LOB Finance teams, markets and potentially all lines of business.
- Identify the key questions associated with developing, designing and refining all aspects of business and product development, and recommend the right research methodologies to answer them.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Ability to communicate effectively.
- Excellent written and oral communications skills.
- Database and analytical experience required.
- Bachelor's degree in Business or other related discipline. Advanced degrees preferred, but not required.
- Strong PC skills including Microsoft Office (Word, Excel, Access, PowerPoint).
- Typically requires minimum of 3 years work experience.
- Independent and highly self-motivated.
- Ability to effectively manage time.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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