Remote Account Manager, Gih (Duluth, Ga)

This Remote Account Manager (RAM) is an office-based Medtronic Gastrointestinal (GI) sales position. In collaboration with a team of field Strategic Account Managers, the RAM will call on healthcare organizations, including hospitals, Ambulatory Surgery Centers, and practices in a defined geographic area. The RAM will serve as a customer facing product expert responsible for educating physicians and nurses on the clinical advantages of the entire GI product portfolio. The position is focused on expanding the utilization of GI products through market development and sales-oriented activities. Additionally, the RAM is required to continually develop their clinical knowledge to serve as a product expert for the company. By doing so, they can convey information in an effective manner to help support optimal utilization of the full product portfolio to the widest range of health care providers. The RAM will work closely with internal partners (Clinical Product Specialists, Technical Support, Finance, Customer Service, and Sales Support) to coordinate Medtronic efforts to meet and exceed customer expectations.

Position Responsibilities:

PLAN & EXECUTE

· Achieve monthly, quarterly and annual sales quotas by driving incremental product adoption through delivery of clinical knowledge primarily focused on the Gastrointestinal (GI) tract and Hepato-Pancreato-Biliary (HPB) anatomy.

• Educate physicians and clinical personnel on use of GI products.
• Thoroughly understand product line features, benefits and proof sources.

· Meet or exceed required selling activity metrics set by management

· Establish excellent relationships with all healthcare professionals and physicians in their territory, specifically noted, gastroenterologists, endoscopic surgeons, interventional radiologists, HPB surgeons, administrative and lab personnel where procedures are performed or influenced.

· Develop a thorough understanding and ability to communicate the reimbursement process for our products

· Provide solution-oriented strategies to facilitate product adoption and accelerate sales growth.

· Successfully launch new devices developed or acquired by the organization in the assigned territory.

CLINICAL EXCELLENCE

· In-service accounts by demonstrating product applications, functionality and use via Zoom

• Understand and articulate clinical and journal articles in all relevant disease states.
• Develop in-depth clinical knowledge of the anatomy and physiology of the entire gastrointestinal tract
• Demonstrate disease state expertise in all areas for which the products are used.

ADMINISTRATIVE

• Accurately forecast monthly and quarterly sales

· Effectively manage pipeline via Salesforce.com (SFDC) platform

· Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests.

· Perform all on line trainings within assigned timelines demonstrating proficiency.

· Awareness and adherence to Medtronic code of conduct policy.

Basic Qualifications:

Education Required

Bachelor’s Degree required

Years of Experience

2+ years of sales experience required

Specialized Knowledge or Skills Required

• Proven track record of exceeding sales quotas.
• Demonstrated formal sales skills training, preferably from a Fortune 500 company.
• Established business planning and forecasting experience.

· Good computer skills with specific skills in Microsoft Office: Power point, Excel, and Word.

Desired/Preferred Qualifications and Competencies:

· Inside Sales/Remote Sales experience

· Bachelor’s Degree with emphasis in Life Sciences, Medicine, or Business preferred

· Medical device experience

· Experience working in SFDC

· Experience selling in a new or changed sales channel

· Strong desire to learn and grow professionally

· Excellence in process management and organizational agility

Physical Job Requirements:

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is regularly required to be independently mobile.

· The employee is also required to interact with a computer and communicate with peers and co-workers.

· Other examples: Able to lift 50 pounds, Able to view items through microscope, Extended periods of time doing computer-based work

• Travel less than 25%