Records Management Analyst Jobs

Our Favorite CITGO Perks are:: •Remote Work options available for eligible positions • Options are department and/or location specific •9/80 Work Schedule Option (where applicable) •Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees •Paid Vacation Time •Company-Paid Holidays •Parental Leave •Excellent 401(k) Match •Pension Plan •Company-Paid Sick Leave and Long-Term Disability •Medical, Dental, & Vision Plans; FSA and HSA options •Company-Paid Life Insurance for Active Employees •Healthy Rewards Program •Service Awards Program •Educational Assistance Plan •Dependent Children Scholarships •Reimbursement for Gym Membership •Employee Discount Programs •On-site Health Clinic •On-site Cafeteria (select locations) •On-site Credit Union and ATM (Corporate office only) •On-site Fitness Center (select locations) PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS Relocation: Relocation Benefits are not available for this position. Note: Employer will not sponsor visas for position Job Summary:Minimum Qualifications:

Degree / The minimum number of years of job related experience required:

• College Degree (Bachelors Level) plus 5 years of records and document management experience required.
• Equivalent experience (9 years) plus Certified Records Manager (CRM) in lieu of a College Degree (Bachelor's Level) will be considered.

List any specialized training or unique skills required:

• Computer skills related to Microsoft Office and EIM/IG systems.
• The successful candidate needs to be at ease with computer technology and proficient with creating effective documentation.
• Problem solving skills.
• Regulatory and legal research skills.
• Understanding of Technological Trends and tools.
• Presentation skills.
• Change Management skills.
• Interpersonal, Communication, and Marketing skills.
• Project Management skills.
• Business Process Analysis skills.
• Business Case and Technical Writing skills.
• Experience with records management involving digital records is preferred.
• Disaster Recovery/Business Continuity skills.
• Certified Records Manager (CRM) preferred.

Job Duties:

• Training and Analysis - Assess organizational records management training needs and provide educational materials for employee development regarding records management policies, procedures and standards. Develop communications strategy to promote the RIM Program and enhance the ability of all CITGO employees to manage records and information according to the RIM Program. Develop online repeatable training videos for Enterprise Management Programs.
• Legal and Regulatory Requests – Coordinate with Corporate Legal, Tax and HSSE departments to respond to record and information requests for regulatory inquiries, tax audits, legal cases and subpoenas. Also provide legal hold and litigation support services, as required.
• Customer Service - Provide records management consulting and training to CITGO Business Units field offices and refineries for any RIM/IG projects including those associated with technology solutions. Advise and assist IT, Business Units and all CITGO employees/contractors in determining records management infrastructure and technology solutions (e.g. document imaging, EIM/IG software, e-mail management technology solutions, and off-site storage solutions. Guide and assist managers, records coodinators and CITGO employees/contractors in records conversion activities at all locations. Advise managers regarding cost-saving methods to manage and store their records needs for both physical and electronic needs. Manage outside vendor contracts for off-site and vital records storage.
• Design, Develop, Implement, and Monitor - Develop policies, procedures, processes, standards, and guidelines for the management and control of all records and information stored in all media throughout their complete life cycle, from creation, receipt, processing, distribution, storage, retrieval and final disposition. Work with CITGO employees and Records Coordinators to implement and/or adapt processes across the Enterprise to comply with the approved policies, procedures, and standards. Develop, manage and update the corporate Records Retention Schedule (RRS). Advise on records management technical requirements for managing both paper and electronic records. Monitor Business Units and CITGO employees recordkeeping methods to ensure compliance with all policies, procedures, standards, and retention schedules.
• Team Leadership – indirect supervision of Records Coordinators throughout the corporation. Consistently and effectively communicate and model the vision to inspire others to achieve RIM Program objectives.