Programming And End-User Support (R23-36)

Location: Albany, NY Category: Research Foundation Careers Posted On: Thu Jun 8 2023 :

The Professional Development Program (PDP) of the University at Albany's Rockefeller College seeks a service-minded individual who is committed to performing high-quality work to fill a Programming and End-User Support position in Albany, NY.

Description Of Duties

The Programming and End-User Support will provide C#, .NET, programming, and SQL database support for several custom-made customer facing and internal applications. This position is also responsible for assisting in the management of a PC-based network in a medium-sized educational environment, maintaining of inventory records, and for providing user support for software issues. Responsibilities include, but are not limited to:

• Install and configure microcomputer hardware, workstation operating systems, network software and application software; repair, test, and replace computers and peripherals in a network environment.
• Assist in the installation, maintenance, and backup of a PC-based network.
• Perform other duties as assigned to meet contract requirements.
• Maintain and update web applications, provide user support for a variety of applications.
• Maintain hardware and software inventory databases and other databases as assigned; prepare reports and research new technologies as needed.

Job Requirements

Minimum Qualifications:

• Ability to lift and transport equipment up to 40 lbs.
• Bachelor's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization in a related field;
• Good organizational skills, strong attention to detail, and excellent communication skills;
• Demonstrated experience with network hardware and software technology, Microsoft Windows troubleshooting, and Microsoft Office products;
• Applicants must address in their applications their abilities to work with a culturally diverse population;
• Experience in end-user support;
• Experience programming, .NET application support, or hardware installation and maintenance;

Preferred Qualifications

• Three to five years' experience supporting and troubleshooting Microsoft Windows-based networks;
• Three to five years' programming C#, .NET frameworks and SQL, experience building and maintaining custom application or providing end-user application support;
• Demonstrated experience providing software training and/or documentation.

Additional Information

Salary Range: $60,000 - $63,178

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the following website for the complete Annual Security Report ("Clery Report"): http://police.albany.edu/asr.htm

As an Equal Opportunity/Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Research Foundation for The State University of New York offers exceptional benefits such as healthcare, dental, vision, pension plans, competitive pay, generous paid time off, tuition assistance, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.