Register
Recruit Create CV

End User Support Consultant Jobs

End User Support Tech
By WellBe Senior Medical At Pittsburgh, PA, United States
Working knowledge of enterprise processes, security processes, escalation procedures and request management required. 3-4 years customer service and IT experience preferred.
Intermediate to expert knowledge of hardware and software tools, and techniques; networking; telecommunications; applications, and/or configuration management required.
Tech savvy with working knowledge of office automation products, databases and remote control
1-2 years desktop troubleshooting support experience; or any combination of education and experience, which would provide an equivalent background.
Excellent customer service skills and general business knowledge required. I
Essential duties to include, but are not limited to Receives phone requests, logs and manages calls, utilizing correct procedures.
Senior Associate End User Technology Engineer
By Equinix At , Tampa, 33602
Build and maintain IT knowledge base by creating knowledge management articles
Support knowledge and experience with hardware from Dell, Microsoft, and Apple
Extensive knowledge of Windows 10, macOS, and Microsoft 365
Administration experience with Zoom Admin portal
Host and moderator experience with Zoom virtual meeting
4 - 6 years’ experience working in a fast-paced and dynamic but VERY customer-focused IT Helpdesk environment
It Analyst - End User Support
By Duke University At , Durham, 27710
Understanding and basic knowledge of workstation remote management and software distribution.
Participate in proactive device management and have strong communication skills, paying constant attention to customer needs.
Provide support for remote access and international travel
Graduation from a four-year college or university and one-year experience in the information technology field or customer service field; OR
Experience installing, upgrading, maintaining, and troubleshooting RedHat Enterprise Linux, CentOS, Ubuntu, Fedora, and other distributions of Linux.
Strong experience with Linux command line including OS configuration, software installation and configuration, domain binding, and writing custom scripts
It End User Support
By State of New Mexico At , Santa Fe, 87505 $43,021 - $68,834 a year
Education and years of experience must be related to the purpose of the position.
These combinations of education and experience qualify you for the position:
# of months or years of experience specified in the minimum qualification
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
This position is a Pay Band IB
Interviews are anticipated to be conducted within two weeks of closing date.
It Technician - End User Support
By Healthcare IT Leaders At New York, NY, United States
Leading end user device deployment across all the facilities, ensuring configuration standards are met.
Assist with the creation and maintaining of the deployment schedule and timeline for end user device deployment
Oversee the deployment technicians and ensure they are performing their functions promptly, accurately and completing all required documents
Unbox, assemble, configure and deploy end user devices throughout the System
Must be able to work on a W2
It Support Technician - End User Services
By Missouri Southern State University At Joplin, MO, United States
Requires the ability to use computers for data entry.
Requires excellent problem solving and troubleshooting skills.
Review and respond to customer requests for support.
Assist student technicians as needed.
Maintains equipment inventories such as printers, projectors, battery backups and other hardware components.
Travels to provide on-site repair services across campus.
End User Support Manager/Service Delivery
By PRI Technology At Manhattan, NY, United States
5-7+ years’ experience leading L2/L3 support team – including hiring, performance management, and day-to-day operations.
Able to work effectively with internal resources, partners, administrators, clients -- and other management personnel.
In coordination with the Executive Director, manage team resources – with an emphasis on talent development, coaching, training, and team morale.
Oversee, manage collaboration efforts on firm-wide projects and rollouts with other teams in the department.
Automation is key, having experience working with automation tools and automaton projects is ideal.
Experience working in a white-glove professional services environment - financial services, investment banking, legal, or similar organizations.
End User Support Specialist
By Blake Smith Staffing, LLC At New York City Metropolitan Area, United States
2-3 years experience in a similar role preferably in Financial services
• Some previous work experience in an IT role (on-campus IT support, internship, prior
• Strong critical thinking and problem-solving skills take precedence over individual technical
• Excellent interpersonal skills with a positive attitude and ability to receive feedback
We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work
through any technical issue or request and be able to communicate clearly and appropriately with all
Help Desk -End User Support
By TriCom Technical Services At Kansas City Metropolitan Area, United States
Provide input and recommend process and procedural changes, designed to enhance operational efficiency and end-user experience.
Work directly with end-users to provide technical support via phone calls, in-person interactions, and Slack messages.
Provide timely documentation in the client’s Jira ServiceDesk ticketing system.
Contribute to technical projects that maintain and improve the end-user computing environment.
Help Desk - End User Support
It End User Support Analyst I - Remote | Wfh
By Get It Recruit - Information Technology At Dallas, TX, United States

Are you passionate about providing exceptional support to end users? Do you love working with MacOS? We have an exciting opportunity for you to join our friendly and dedicated team as an IT End User ...

End User Support Specialist – Medical Records (Remote, Northeast)
By Stage 4 Solutions At United States

End User Support Specialist Medical Records (Remote, Northeast)

Director, User Support Jobs
By Certificial At Holly Springs, NC, United States
Implement strategies to reduce incoming User Support tickets by working with Customer Success, Product Management, and Engineering
Utilize metrics to manage the User Support desk and ticketing systems effectively
Demonstrate problem-solving, conflict resolution, negotiation, and de-escalation skills
Manage the ZenDesk platform, including macros, self-service bot, root cause analysis, templates, etc.
BA/BS degree or equivalent work experience
5+ years of experience building and managing high-performing User or Customer Support teams
End User Device Administrator I
By City of Orlando Careers At Orlando, FL, United States

Description Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do ...

End To End User Acceptance Testing Coordinator
By Randstad Sourceright At United States
Experience with vendor management systems and MSP systems
Monitor and report progress, as well as identify and manage dependencies
Provide technical/non-technical knowledge transfer of testing processes
Experience building and managing UAT and end to end testing processes - strategy, scripts, sequencing
Excellent written and oral communication skills
VMS and MSP systems experience, Beeline experience preferred
Help Desk And End User Support
By Patriot Enterprises LLC At Hawaii, United States

Role/Office Location Options: United States Army Garrison-Hawaii (Schofield Barracks, Wheeler Army Airfield, and Pohakuloa Training Center) Minimum Requirements: Be able to obtain and maintain a ...

Programming And End-User Support (R23-36)
By University at Albany, SUNY At Albany, NY, United States
Perform other duties as assigned to meet contract requirements.
Experience programming, .NET application support, or hardware installation and maintenance;
Demonstrated experience with network hardware and software technology, Microsoft Windows troubleshooting, and Microsoft Office products;
Good organizational skills, strong attention to detail, and excellent communication skills;
Applicants must address in their applications their abilities to work with a culturally diverse population;
Three to five years' programming C#, .NET frameworks and SQL, experience building and maintaining custom application or providing end-user application support;
Desktop/End User Support 2
By Humana At , Tampa, 33610, Fl
Less than 3 years of technical experience as a Desktop/End User Support Engineer
Experienced in researching and resolves technical problems of moderate complexity, typically escalated from first line support teams.
Experienced responding to escalated telephone, email and on line requests for technical support
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Bachelor's Degree in Computer Science
End User Technician - Entry Level
By CACI At , Washington, 20005, Dc
Reviews pending tickets daily, updating work details according to DSS ticket management procedures
We offer competitive benefits and learning and development opportunities.
BA + 0 years’ applicable experience, AA + 2 years’ applicable experience or 6 years’ experience
Schedules and coordinates customer desk-side support for the installation of new software or to perform hardware or software break/fix activities.
Sets-up and configures new end user equipment including laptops, mobiles devices, printers, copiers, VTC units, VoIP phones and other peripherals.
Documents all changes in ServiceNow ticketing system to ensure all asset and configuration information is up to date.
End User Experience Technician
By Royal Caribbean Group At ,
Mobile Devices (Smartphones / Tablets) – Android / iOS / Intune profile management.
Incident / Service Management Systems
Service Now Management Platform – Service Portal
Proven problem solving methodology with a rational approach to problem management.
Minimum of 2-4 years of experience in IT Help Desk / Field Service end user support
CompTIA, Microsoft or similar industry certifications preferred, but not required
End User Technical Support Specialist
By Vertiv Co. At , Ironton, Oh
3+ years of Mobile Device Management experience required.
Software Distribution and Patch Management tool experience.
Keep IT manager inform about the state of the local infrastructure.
Any additional responsibilities assigned by his supervisor as required.
Orders and/or manages repair parts as required.
Bachelor’s Degree or equivalent experience.