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Vip End User Support Jobs

End User Support Tech
By WellBe Senior Medical At Pittsburgh, PA, United States
Working knowledge of enterprise processes, security processes, escalation procedures and request management required. 3-4 years customer service and IT experience preferred.
Intermediate to expert knowledge of hardware and software tools, and techniques; networking; telecommunications; applications, and/or configuration management required.
Tech savvy with working knowledge of office automation products, databases and remote control
1-2 years desktop troubleshooting support experience; or any combination of education and experience, which would provide an equivalent background.
Excellent customer service skills and general business knowledge required. I
Essential duties to include, but are not limited to Receives phone requests, logs and manages calls, utilizing correct procedures.
It Analyst - End User Support
By Duke University At , Durham, 27710
Understanding and basic knowledge of workstation remote management and software distribution.
Participate in proactive device management and have strong communication skills, paying constant attention to customer needs.
Provide support for remote access and international travel
Graduation from a four-year college or university and one-year experience in the information technology field or customer service field; OR
Experience installing, upgrading, maintaining, and troubleshooting RedHat Enterprise Linux, CentOS, Ubuntu, Fedora, and other distributions of Linux.
Strong experience with Linux command line including OS configuration, software installation and configuration, domain binding, and writing custom scripts
It End User Support
By State of New Mexico At , Santa Fe, 87505 $43,021 - $68,834 a year
Education and years of experience must be related to the purpose of the position.
These combinations of education and experience qualify you for the position:
# of months or years of experience specified in the minimum qualification
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
This position is a Pay Band IB
Interviews are anticipated to be conducted within two weeks of closing date.
It Technician - End User Support
By Healthcare IT Leaders At New York, NY, United States
Leading end user device deployment across all the facilities, ensuring configuration standards are met.
Assist with the creation and maintaining of the deployment schedule and timeline for end user device deployment
Oversee the deployment technicians and ensure they are performing their functions promptly, accurately and completing all required documents
Unbox, assemble, configure and deploy end user devices throughout the System
Must be able to work on a W2
It Support Technician - End User Services
By Missouri Southern State University At Joplin, MO, United States
Requires the ability to use computers for data entry.
Requires excellent problem solving and troubleshooting skills.
Review and respond to customer requests for support.
Assist student technicians as needed.
Maintains equipment inventories such as printers, projectors, battery backups and other hardware components.
Travels to provide on-site repair services across campus.
End User Support Manager/Service Delivery
By PRI Technology At Manhattan, NY, United States
5-7+ years’ experience leading L2/L3 support team – including hiring, performance management, and day-to-day operations.
Able to work effectively with internal resources, partners, administrators, clients -- and other management personnel.
In coordination with the Executive Director, manage team resources – with an emphasis on talent development, coaching, training, and team morale.
Oversee, manage collaboration efforts on firm-wide projects and rollouts with other teams in the department.
Automation is key, having experience working with automation tools and automaton projects is ideal.
Experience working in a white-glove professional services environment - financial services, investment banking, legal, or similar organizations.
End User Support Specialist
By Blake Smith Staffing, LLC At New York City Metropolitan Area, United States
2-3 years experience in a similar role preferably in Financial services
• Some previous work experience in an IT role (on-campus IT support, internship, prior
• Strong critical thinking and problem-solving skills take precedence over individual technical
• Excellent interpersonal skills with a positive attitude and ability to receive feedback
We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work
through any technical issue or request and be able to communicate clearly and appropriately with all
Help Desk -End User Support
By TriCom Technical Services At Kansas City Metropolitan Area, United States
Provide input and recommend process and procedural changes, designed to enhance operational efficiency and end-user experience.
Work directly with end-users to provide technical support via phone calls, in-person interactions, and Slack messages.
Provide timely documentation in the client’s Jira ServiceDesk ticketing system.
Contribute to technical projects that maintain and improve the end-user computing environment.
Help Desk - End User Support
Manager, It End User Services,
By Episource At Gardena, CA, United States
Bachelor’s degree or equivalent combination of education and experience
Throughout your next six months at Episource, you’ll develop the team based on skills and business needs.
Remote culture with company equipment, virtual access, and monthly internet allowance
Self-managed Flexible Time Off / Paid Time Off + eight paid holidays per year
Career Development: Tuition reimbursement, certifications, and seminars
Multiple years of tech support experience, preferably in the healthcare or technology industry
It End User Support Analyst I - Remote | Wfh
By Get It Recruit - Information Technology At Dallas, TX, United States

Are you passionate about providing exceptional support to end users? Do you love working with MacOS? We have an exciting opportunity for you to join our friendly and dedicated team as an IT End User ...

Director, User Support (Remote)
By Certificial At Holly Springs, NC, United States
Implement strategies to reduce incoming User Support tickets by working with Customer Success, Product Management, and Engineering
Utilize metrics to manage the User Support desk and ticketing systems effectively
Demonstrate problem-solving, conflict resolution, negotiation, and de-escalation skills
Manage the ZenDesk platform, including macros, self-service bot, root cause analysis, templates, etc.
BA/BS degree or equivalent work experience
5+ years of experience building and managing high-performing User or Customer Support teams
End User Support Specialist – Medical Records (Remote, Northeast)
By Stage 4 Solutions At United States

End User Support Specialist Medical Records (Remote, Northeast)

Director, User Support Jobs
By Certificial At Holly Springs, NC, United States
Implement strategies to reduce incoming User Support tickets by working with Customer Success, Product Management, and Engineering
Utilize metrics to manage the User Support desk and ticketing systems effectively
Demonstrate problem-solving, conflict resolution, negotiation, and de-escalation skills
Manage the ZenDesk platform, including macros, self-service bot, root cause analysis, templates, etc.
BA/BS degree or equivalent work experience
5+ years of experience building and managing high-performing User or Customer Support teams
End User Device Administrator I
By City of Orlando Careers At Orlando, FL, United States

Description Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do ...

End To End User Acceptance Testing Coordinator
By Randstad Sourceright At United States
Experience with vendor management systems and MSP systems
Monitor and report progress, as well as identify and manage dependencies
Provide technical/non-technical knowledge transfer of testing processes
Experience building and managing UAT and end to end testing processes - strategy, scripts, sequencing
Excellent written and oral communication skills
VMS and MSP systems experience, Beeline experience preferred
End User Technology Analyst- State Street Global Advisors, Avp
By State Street Global Advisors At Stamford, CT, United States
Understanding of Incident Management principles with the ability to apply them in a consistent and effective manner.
Partner with leaders in Corporate IT to implement future technology strategy to improve employee experience.
Desired experience with ITIL and Process Improvement methodologies and end user support best practices.
Experience working with global project teams.
Minimum 2 to 7 years’ experience leading and delivering multiple projects on time and on budget.
Knowledge of Service Delivery Support specific to service desk and end user support.
Help Desk And End User Support
By Patriot Enterprises LLC At Hawaii, United States

Role/Office Location Options: United States Army Garrison-Hawaii (Schofield Barracks, Wheeler Army Airfield, and Pohakuloa Training Center) Minimum Requirements: Be able to obtain and maintain a ...

Customer Success Manager - End User Computing - Opportunity For Working Remotely
By VMware At New York, NY, United States
Able to manage Multi level customer engagement that maximizes the relationship and knowledge of the customer.
Work with the product management team to ensure customer feature requests are addressed
Leverage the attribute of community by reaching out to team members and learn from experience.
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
What are the benefits and perks of working at VMware?
Understand VMWare’s EUC products and services.
End User Services Manager
By Innoviva Specialty Therapeutics, Inc. At Waltham, MA, United States
oMS MDM Autopilot/Intune Management and Administration
§Provide guidance training to end users regarding data Content Management
Manage and support the outsourced Help Desk and Depot services.
Manage the IT related tasks around onboarding and offboarding staff members.
Manage daily technical operations of facility including repair services, equipment installation/delivery, IT supplies/accessory ordering, and moves.
Manage/Maintain hardware inventory and software licensing.
Programming And End-User Support (R23-36)
By University at Albany, SUNY At Albany, NY, United States
Perform other duties as assigned to meet contract requirements.
Experience programming, .NET application support, or hardware installation and maintenance;
Demonstrated experience with network hardware and software technology, Microsoft Windows troubleshooting, and Microsoft Office products;
Good organizational skills, strong attention to detail, and excellent communication skills;
Applicants must address in their applications their abilities to work with a culturally diverse population;
Three to five years' programming C#, .NET frameworks and SQL, experience building and maintaining custom application or providing end-user application support;

Are you looking for a challenging and rewarding role in customer service? Join our team as a VIP End User Support Specialist and help provide exceptional service to our most valued customers! You'll be responsible for troubleshooting technical issues, providing timely resolutions, and ensuring customer satisfaction. With your excellent communication and problem-solving skills, you'll be the go-to person for our VIP customers. If you're ready to take your career to the next level, apply now!

Overview of VIP End User Support VIP End User Support is a specialized customer service role that provides technical assistance to high-profile clients. This role requires a high level of customer service, technical knowledge, and problem-solving skills. The VIP End User Support professional is responsible for providing technical support to VIP customers, troubleshooting technical issues, and providing customer service to ensure customer satisfaction. Detailed Job Description of VIP End User Support The VIP End User Support professional is responsible for providing technical support to VIP customers. This includes troubleshooting technical issues, providing customer service, and resolving customer inquiries. The VIP End User Support professional must have excellent customer service skills, be able to troubleshoot technical issues, and be able to provide customer service to ensure customer satisfaction. VIP End User Support Job Skills Required
• Excellent customer service skills
• Technical knowledge and troubleshooting skills
• Problem-solving skills
• Ability to work independently and as part of a team
• Ability to communicate effectively with customers
• Knowledge of computer hardware and software
VIP End User Support Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Excellent communication and customer service skills
VIP End User Support Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service and technical support
• Knowledge of troubleshooting techniques
• Knowledge of customer service principles and practices
VIP End User Support Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting technical issues
• Experience in providing customer service
VIP End User Support Job Responsibilities
• Provide technical support to VIP customers
• Troubleshoot technical issues
• Provide customer service to ensure customer satisfaction
• Respond to customer inquiries in a timely manner
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management