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End User Support Specialist Jobs

End User Support Tech
By WellBe Senior Medical At Pittsburgh, PA, United States
Working knowledge of enterprise processes, security processes, escalation procedures and request management required. 3-4 years customer service and IT experience preferred.
Intermediate to expert knowledge of hardware and software tools, and techniques; networking; telecommunications; applications, and/or configuration management required.
Tech savvy with working knowledge of office automation products, databases and remote control
1-2 years desktop troubleshooting support experience; or any combination of education and experience, which would provide an equivalent background.
Excellent customer service skills and general business knowledge required. I
Essential duties to include, but are not limited to Receives phone requests, logs and manages calls, utilizing correct procedures.
Service Desk Support Specialist, Is End User Services, Full Time, Days, Baptist It Center
By Baptist Health At Jacksonville, FL, United States
Requiring working knowledge and skills to perform a defined set of analytical or technical operational processes.
Applying experience and skills to complete assigned work.
Minimum 2 years of related experience Required
Providing technical support to the organization's internal users of computer applications and hardware.
Answering questions regarding system procedures, online transactions, systems status, and downtime procedures, and is typically located within a call center.
Collaborating with network services, software systems engineering, and/or application development in order to restore service and/or identify problems.
It Analyst - End User Support
By Duke University At , Durham, 27710
Understanding and basic knowledge of workstation remote management and software distribution.
Participate in proactive device management and have strong communication skills, paying constant attention to customer needs.
Provide support for remote access and international travel
Graduation from a four-year college or university and one-year experience in the information technology field or customer service field; OR
Experience installing, upgrading, maintaining, and troubleshooting RedHat Enterprise Linux, CentOS, Ubuntu, Fedora, and other distributions of Linux.
Strong experience with Linux command line including OS configuration, software installation and configuration, domain binding, and writing custom scripts
It End User Support
By State of New Mexico At , Santa Fe, 87505 $43,021 - $68,834 a year
Education and years of experience must be related to the purpose of the position.
These combinations of education and experience qualify you for the position:
# of months or years of experience specified in the minimum qualification
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
This position is a Pay Band IB
Interviews are anticipated to be conducted within two weeks of closing date.
It Technician - End User Support
By Healthcare IT Leaders At New York, NY, United States
Leading end user device deployment across all the facilities, ensuring configuration standards are met.
Assist with the creation and maintaining of the deployment schedule and timeline for end user device deployment
Oversee the deployment technicians and ensure they are performing their functions promptly, accurately and completing all required documents
Unbox, assemble, configure and deploy end user devices throughout the System
Must be able to work on a W2
It Sr End User Services Specialist
By Dignity Health At , San Francisco, 94109, Ca $38.93 - $56.45 an hour
Maintains the device asset management system and the knowledge management systems to capture knowledge and work processes.
Associates degree or technical institute degree/certificate or 4-6 years relevant experience is required.
4-6 years of experience in the service industry.
Advanced customer service skills required.
Performs troubleshooting for highly complex hardware, software and system problems for multiple device types.
Works on multiple projects as a project team member. Acts as a subject matter expert in one or more areas.
End User Support Manager/Service Delivery
By PRI Technology At Manhattan, NY, United States
5-7+ years’ experience leading L2/L3 support team – including hiring, performance management, and day-to-day operations.
Able to work effectively with internal resources, partners, administrators, clients -- and other management personnel.
In coordination with the Executive Director, manage team resources – with an emphasis on talent development, coaching, training, and team morale.
Oversee, manage collaboration efforts on firm-wide projects and rollouts with other teams in the department.
Automation is key, having experience working with automation tools and automaton projects is ideal.
Experience working in a white-glove professional services environment - financial services, investment banking, legal, or similar organizations.
End User Support Specialist
By Blake Smith Staffing, LLC At New York City Metropolitan Area, United States
2-3 years experience in a similar role preferably in Financial services
• Some previous work experience in an IT role (on-campus IT support, internship, prior
• Strong critical thinking and problem-solving skills take precedence over individual technical
• Excellent interpersonal skills with a positive attitude and ability to receive feedback
We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work
through any technical issue or request and be able to communicate clearly and appropriately with all
It End User Services Specialist
By Dignity Health At , San Bernardino, 92411, Ca $29.16 - $42.28 an hour
Maintains the device asset management system and the knowledge management systems to capture knowledge and work processes.
Associates degree or technical institute degree/certificate or 4-6 years relevant experience is required.
4-6 years of experience in the service industry.
Advanced customer service skills required.
Performs troubleshooting for highly complex hardware, software and system problems for multiple device types.
Works on multiple projects as a project team member. Acts as a subject matter expert in one or more areas.
Computer User Support Specialist
By Daniel Stark, PC At Austin, TX, United States
Use problem-solving and solution skills to help users with their computer, software, process and connectivity needs.
3+ year’s IT systems or relevant experience
3+ years of experience in technical helpdesk or desk-side support environment
3+ years’ experience with Microsoft Windows 10 / 11 and additionally Mac OS X
Strong verbal and written skills proven ability to communicate with technical and non-technical staff
Display a commitment to quality and strong multi-tasking skills
Help Desk -End User Support
By TriCom Technical Services At Kansas City Metropolitan Area, United States
Provide input and recommend process and procedural changes, designed to enhance operational efficiency and end-user experience.
Work directly with end-users to provide technical support via phone calls, in-person interactions, and Slack messages.
Provide timely documentation in the client’s Jira ServiceDesk ticketing system.
Contribute to technical projects that maintain and improve the end-user computing environment.
Help Desk - End User Support
It End User Support Analyst I - Remote | Wfh
By Get It Recruit - Information Technology At Dallas, TX, United States

Are you passionate about providing exceptional support to end users? Do you love working with MacOS? We have an exciting opportunity for you to join our friendly and dedicated team as an IT End User ...

End User Support Specialist – Medical Records (Remote, Northeast)
By Stage 4 Solutions At United States

End User Support Specialist Medical Records (Remote, Northeast)

User Support Specialist Jobs
By Digital Infuzion At Washington DC-Baltimore Area, United States
Excellent organizational and time management skills
Experience working with Service Ticket management systems (i.e., Jira Help Desk, Zendesk)
Content Management System (CMS) expertise
Strong interpersonal and communication skills; capable of supporting the training of users in applications and operating system fundamentals and developing documentation
Presentation and public speaking experience
Effective analytical problem solving and decision-making skills
Help Desk And End User Support
By Patriot Enterprises LLC At Hawaii, United States

Role/Office Location Options: United States Army Garrison-Hawaii (Schofield Barracks, Wheeler Army Airfield, and Pohakuloa Training Center) Minimum Requirements: Be able to obtain and maintain a ...

It User Support Specialist
By Tricentis At Austin, TX, United States
Strong knowledge of Asset Management concepts (asset deployment, asset retrieval, disposal, inventory management)
Bachelor's degree or equivalent combination of additional experience and education (High school diploma or equivalent required)
Must have demonstrated analytical and problem-solving skills.
Minimum 4 years’ experience in an End-User/Desktop Support Role
Excellent skills in customer service, teamwork, documentation and communication (verbal and written)
Excellent knowledge of Windows and Mac Operating Systems
Programming And End-User Support (R23-36)
By University at Albany, SUNY At Albany, NY, United States
Perform other duties as assigned to meet contract requirements.
Experience programming, .NET application support, or hardware installation and maintenance;
Demonstrated experience with network hardware and software technology, Microsoft Windows troubleshooting, and Microsoft Office products;
Good organizational skills, strong attention to detail, and excellent communication skills;
Applicants must address in their applications their abilities to work with a culturally diverse population;
Three to five years' programming C#, .NET frameworks and SQL, experience building and maintaining custom application or providing end-user application support;
Desktop/End User Support 2
By Humana At , Tampa, 33610, Fl
Less than 3 years of technical experience as a Desktop/End User Support Engineer
Experienced in researching and resolves technical problems of moderate complexity, typically escalated from first line support teams.
Experienced responding to escalated telephone, email and on line requests for technical support
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Bachelor's Degree in Computer Science
User Support Quality + Training Specialist
By TikTok At Los Angeles, CA, United States

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, ...

User Support Specialist (Information Systems Specialist 4)
By Oregon Department of Education At , Salem, 97310, Or $4,452 - $6,732 a month
Experience providing customer support via call center, email, and in-person
Excellent verbal and written communication skills
Experience troubleshooting computer equipment and/or software
Knowledge of Microsoft Office products such as Word, Outlook, Skype, Teams Active Directory, Excel, PowerPoint and Adobe Products
Experience scheduling multiple tasks with multiple users, and delivering results within demanding time constraints
Excellent medical, vision and dental benefit package for the employee and qualified family members with very low monthly out-of-pocket cost

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for an End User Support Specialist to join our team and help our customers get the most out of our products. You will be responsible for troubleshooting technical issues, providing technical support, and ensuring customer satisfaction. If you have a passion for technology and customer service, this is the perfect job for you!

Overview:

End User Support Specialists provide technical support to end users of computer systems and software. They troubleshoot hardware and software issues, install and configure software, and provide user training and support. End User Support Specialists must have strong customer service skills and be able to work with a variety of users.

Detailed Job Description:

End User Support Specialists are responsible for providing technical support to end users of computer systems and software. They troubleshoot hardware and software issues, install and configure software, and provide user training and support. End User Support Specialists must be able to work with a variety of users and have strong customer service skills. They must be able to diagnose and resolve technical issues quickly and accurately. End User Support Specialists must also be able to communicate technical information to non-technical users in a clear and concise manner.

What is End User Support Specialist Job Skills Required?

• Strong customer service skills
• Excellent communication skills
• Ability to troubleshoot hardware and software issues
• Ability to install and configure software
• Ability to provide user training and support
• Knowledge of computer systems and software

What is End User Support Specialist Job Qualifications?

• Bachelor’s degree in Computer Science or related field
• Experience in customer service
• Knowledge of computer systems and software
• Ability to troubleshoot hardware and software issues
• Ability to install and configure software
• Ability to provide user training and support

What is End User Support Specialist Job Knowledge?

• Knowledge of computer systems and software
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
• Knowledge of installation and configuration of software
• Knowledge of user training and support

What is End User Support Specialist Job Experience?

• Previous experience in customer service
• Previous experience in troubleshooting hardware and software issues
• Previous experience in installation and configuration of software
• Previous experience in user training and support

What is End User Support Specialist Job Responsibilities?

• Provide technical support to end users of computer systems and software
• Troubleshoot hardware and software issues
• Install and configure software
• Provide user training and support
• Respond to customer inquiries in a timely manner
• Maintain customer records and documentation
• Monitor system performance and troubleshoot any issues