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It End User Technical Support Jobs

End User Support Tech
By WellBe Senior Medical At Pittsburgh, PA, United States
Working knowledge of enterprise processes, security processes, escalation procedures and request management required. 3-4 years customer service and IT experience preferred.
Intermediate to expert knowledge of hardware and software tools, and techniques; networking; telecommunications; applications, and/or configuration management required.
Tech savvy with working knowledge of office automation products, databases and remote control
1-2 years desktop troubleshooting support experience; or any combination of education and experience, which would provide an equivalent background.
Excellent customer service skills and general business knowledge required. I
Essential duties to include, but are not limited to Receives phone requests, logs and manages calls, utilizing correct procedures.
It User Support Technician - Level Ii
By County of Riverside At Perris, CA, United States
Provide customer service via phone and remote support; implement hardware upgrades for new or existing office locations.
Create, check status, and dial in services for cisco accounts; report failed data circuits and phone equipment to appropriate external vendor.
Diagnose, troubleshoot, repair software, hardware, and network malfunctions.
Log inventory hardware assets and report capital assets after installation.
Inform and train users in equipment and software operation.
Prepare and maintain technical documentation and procedures; perform preventative maintenance and repair hardware.
Service Desk Support Specialist, Is End User Services, Full Time, Days, Baptist It Center
By Baptist Health At Jacksonville, FL, United States
Requiring working knowledge and skills to perform a defined set of analytical or technical operational processes.
Applying experience and skills to complete assigned work.
Minimum 2 years of related experience Required
Providing technical support to the organization's internal users of computer applications and hardware.
Answering questions regarding system procedures, online transactions, systems status, and downtime procedures, and is typically located within a call center.
Collaborating with network services, software systems engineering, and/or application development in order to restore service and/or identify problems.
It Technical Support Ii
By Premera Blue Cross At , Mountlake Terrace $50,700 - $76,100 a year
A minimum of 3 years’ experience supporting customers or related experience (required)
Advanced customer service skills supporting end-users to resolve technology issues
Prior on-site tech support experience preferred
Experience mentoring and training more junior tech support
Experience working with automated scripting tools, such as PowerShell
Experience in technology monitoring and observability
Technical Support Specialist It
By NetAdept At Kapolei, HI, United States
Experience in basic server maintenance.
Familiarity with data center environments.
Ability to access consoles from network devices.
If you are interested in knowing more, please apply so we can continue this interaction.
Come and become a member of the NetAdept Family!
It Technical Support Specialist
By Dollar Tree At , Chesapeake, 23320
Manage incidents and requests via ServiceNow to ensure service level agreements (SLA) are met.
Manage and perform on-going maintenance of hardware and software systems, utilizing internal and external resources.
Coordinate with other divisions within the Dollar Tree IT Department as necessary to fulfill primary responsibilities.
Provide evening and weekend coverage to manage special needs, procedures and emergencies as appropriate.
Assist the Manager of Technical Services with special projects that may be assigned.
HS Diploma Required, associate degree in computer science, MIS or related field or equivalent experience desired.
It Analyst - End User Support
By Duke University At , Durham, 27710
Understanding and basic knowledge of workstation remote management and software distribution.
Participate in proactive device management and have strong communication skills, paying constant attention to customer needs.
Provide support for remote access and international travel
Graduation from a four-year college or university and one-year experience in the information technology field or customer service field; OR
Experience installing, upgrading, maintaining, and troubleshooting RedHat Enterprise Linux, CentOS, Ubuntu, Fedora, and other distributions of Linux.
Strong experience with Linux command line including OS configuration, software installation and configuration, domain binding, and writing custom scripts
It End User Support
By State of New Mexico At , Santa Fe, 87505 $43,021 - $68,834 a year
Education and years of experience must be related to the purpose of the position.
These combinations of education and experience qualify you for the position:
# of months or years of experience specified in the minimum qualification
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
This position is a Pay Band IB
Interviews are anticipated to be conducted within two weeks of closing date.
It Technician - End User Support
By Healthcare IT Leaders At New York, NY, United States
Leading end user device deployment across all the facilities, ensuring configuration standards are met.
Assist with the creation and maintaining of the deployment schedule and timeline for end user device deployment
Oversee the deployment technicians and ensure they are performing their functions promptly, accurately and completing all required documents
Unbox, assemble, configure and deploy end user devices throughout the System
Must be able to work on a W2
It End User Services Technician
By CommonSpirit Health At , Lexington, 40504 $22.89 - $33.20 an hour
General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
2-4 years of experience in the service industry.
Solid customer service skills required.
Strong knowledge of Windows operating system environment, network printing systems and Microsoft Office modules.
May be assigned to one or more projects as a project team member.
Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
It Support Technician - End User Services
By Missouri Southern State University At Joplin, MO, United States
Requires the ability to use computers for data entry.
Requires excellent problem solving and troubleshooting skills.
Review and respond to customer requests for support.
Assist student technicians as needed.
Maintains equipment inventories such as printers, projectors, battery backups and other hardware components.
Travels to provide on-site repair services across campus.
It Technical Support Jobs
By Samsung SDS America At Auburn Hills, MI, United States
Experience with Helpdesk ticket tracking software and knowledge of remote desktop support tools
Experience with Remote Support and VPN
Serving as initial point of contact for internal applications, hardware, mobile and remote technology
Manage user accounts updates, password resets
1+ years of IT experience
Strong knowledge of core applications including Windows/Mac OS, Microsoft Office, Imaging Software, and Active Directory
Director Of End User Experience (It)
By Locality At , New York, 10017, Ny $200,000 - $225,000 a year
Lead and provide day-to-day management of direct reports while improving organizational culture through excellent end-user experience
Strong experience with telecom management (vendors, billing, services, equipment, SIP, VOIP, analog, PRI, PSTN, etc.)
Solid working understanding of ITIL, SOX, HIPAA, security best practices, and service management systems like SBM, ServiceNow, etc.
Accurately plan and track financial forecasts for assigned cost center(s); accurately manage licensing, subscriptions, and contracts
Experience managing teams of 4 or more for medium to large size projects or work efforts at/or under budget
Experience with large office relocations – budgeting, planning and executing
It Sr End User Services Specialist
By Dignity Health At , San Francisco, 94109, Ca $38.93 - $56.45 an hour
Maintains the device asset management system and the knowledge management systems to capture knowledge and work processes.
Associates degree or technical institute degree/certificate or 4-6 years relevant experience is required.
4-6 years of experience in the service industry.
Advanced customer service skills required.
Performs troubleshooting for highly complex hardware, software and system problems for multiple device types.
Works on multiple projects as a project team member. Acts as a subject matter expert in one or more areas.
End User Support Manager/Service Delivery
By PRI Technology At Manhattan, NY, United States
5-7+ years’ experience leading L2/L3 support team – including hiring, performance management, and day-to-day operations.
Able to work effectively with internal resources, partners, administrators, clients -- and other management personnel.
In coordination with the Executive Director, manage team resources – with an emphasis on talent development, coaching, training, and team morale.
Oversee, manage collaboration efforts on firm-wide projects and rollouts with other teams in the department.
Automation is key, having experience working with automation tools and automaton projects is ideal.
Experience working in a white-glove professional services environment - financial services, investment banking, legal, or similar organizations.
It Technical Support Specialist (Farmington, Mi)
By Great Lakes Ace Hardware At Farmington Hills, MI, United States
Provide support for district managers and Support Center departments
2 years related IT experience
Excellent problem solving and communication skills
Working in or supporting a retail environment and technical skills
Wireless-APs (Cisco Meraki) & wireless store devices
Laser Jet printers & copiers (HP)
Tech Iii - It End User Services
By Wynn Las Vegas At , Las Vegas, Nv
Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
Offer timely technical support and teach users how to utilize computers correctly.
Ability to manage service requests and incidents within ITSM solution.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Assist in creating knowledgebase articles, checklists, FAQs and End User training.
Work closely with other support teams including desktop support, NOC, application support, project managers and engineers to resolve technical issues.
It End User Services Technician
By CommonSpirit Health At , Silverdale, 98383, Wa $26.51 - $38.44 an hour
General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
2-4 years of experience in the service industry.
Solid customer service skills required.
Strong knowledge of Windows operating system environment, network printing systems and Microsoft Office modules.
May be assigned to one or more projects as a project team member.
Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.
It Technical Support Engineer
By Florida Cancer Specialists & Research Institute At Tallahassee, FL, United States
Education: Bachelor’s degree in computer science preferred
Certifications/Licenses: ITIL, Microsoft, MAC, Citrix, UniPrint, (Desired).
This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets.
Monitor tickets, by clinic, to detect trends in technology issues and work with the SD Corporate team to implement solutions.
This position requires the employee to travel to designated regional clinics to support daily technical operational issues, as required.
Valid state Driver’s License for travel to satellite offices and offsite meetings.
End User Support Specialist
By Blake Smith Staffing, LLC At New York City Metropolitan Area, United States
2-3 years experience in a similar role preferably in Financial services
• Some previous work experience in an IT role (on-campus IT support, internship, prior
• Strong critical thinking and problem-solving skills take precedence over individual technical
• Excellent interpersonal skills with a positive attitude and ability to receive feedback
We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work
through any technical issue or request and be able to communicate clearly and appropriately with all

Are you looking for a job that allows you to use your technical skills to help people? We are looking for an End User Technical Support professional to provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers resolve their technical problems. If you have a passion for technology and enjoy helping people, this is the job for you!

Overview of IT End User Technical Support:

IT End User Technical Support is responsible for providing technical assistance to end users of computer systems, software, and hardware. This includes troubleshooting, installation, configuration, and maintenance of computer systems, software, and hardware. They are also responsible for providing technical advice and guidance to end users.

Detailed Job Description of IT End User Technical Support:

IT End User Technical Support is responsible for providing technical assistance to end users of computer systems, software, and hardware. This includes troubleshooting, installation, configuration, and maintenance of computer systems, software, and hardware. They are also responsible for providing technical advice and guidance to end users. They must be able to identify and resolve technical issues quickly and efficiently. They must also be able to communicate effectively with end users and other IT personnel.

Skills Required for IT End User Technical Support:

• Knowledge of computer systems, software, and hardware
• Ability to troubleshoot and diagnose technical issues
• Ability to provide technical advice and guidance
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

Qualifications for IT End User Technical Support:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Experience in a technical support role
• Knowledge of Windows and Mac operating systems

Knowledge Required for IT End User Technical Support:

• Knowledge of computer systems, software, and hardware
• Knowledge of Windows and Mac operating systems
• Knowledge of networking and security
• Knowledge of troubleshooting and diagnosing technical issues
• Knowledge of customer service and communication

Experience Required for IT End User Technical Support:

• At least 2 years of experience in a technical support role
• Experience in troubleshooting and diagnosing technical issues
• Experience in providing technical advice and guidance
• Experience in customer service and communication

Responsibilities of IT End User Technical Support:

• Provide technical assistance to end users of computer systems, software, and hardware
• Troubleshoot and diagnose technical issues
• Install, configure, and maintain computer systems, software, and hardware
• Provide technical advice and guidance to end users
• Communicate effectively with end users and other IT personnel
• Identify and resolve technical issues quickly and efficiently
• Monitor and