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End User Support Admin Jobs

End User Support Tech
By WellBe Senior Medical At Pittsburgh, PA, United States
Working knowledge of enterprise processes, security processes, escalation procedures and request management required. 3-4 years customer service and IT experience preferred.
Intermediate to expert knowledge of hardware and software tools, and techniques; networking; telecommunications; applications, and/or configuration management required.
Tech savvy with working knowledge of office automation products, databases and remote control
1-2 years desktop troubleshooting support experience; or any combination of education and experience, which would provide an equivalent background.
Excellent customer service skills and general business knowledge required. I
Essential duties to include, but are not limited to Receives phone requests, logs and manages calls, utilizing correct procedures.
Manager End User Services
By Prosum At San Diego, CA, United States
Team Management: Experience managing a team of 20+ members, preferably oriented towards Service Desk.
Mobile Device Management: Experience in managing mobile devices, with a significant emphasis on:
Change Management: Understanding the importance and process of managing changes in IT infrastructure.
Configuration Management: Managing and maintaining hardware and software configurations.
Must have skills / experience:
IT Service Management (ITSM) Tools: Familiarity with ITSM toolsets and related processes, including:
Senior Associate End User Technology Engineer
By Equinix At , Tampa, 33602
Build and maintain IT knowledge base by creating knowledge management articles
Support knowledge and experience with hardware from Dell, Microsoft, and Apple
Extensive knowledge of Windows 10, macOS, and Microsoft 365
Administration experience with Zoom Admin portal
Host and moderator experience with Zoom virtual meeting
4 - 6 years’ experience working in a fast-paced and dynamic but VERY customer-focused IT Helpdesk environment
It Analyst - End User Support
By Duke University At , Durham, 27710
Understanding and basic knowledge of workstation remote management and software distribution.
Participate in proactive device management and have strong communication skills, paying constant attention to customer needs.
Provide support for remote access and international travel
Graduation from a four-year college or university and one-year experience in the information technology field or customer service field; OR
Experience installing, upgrading, maintaining, and troubleshooting RedHat Enterprise Linux, CentOS, Ubuntu, Fedora, and other distributions of Linux.
Strong experience with Linux command line including OS configuration, software installation and configuration, domain binding, and writing custom scripts
It End User Support
By State of New Mexico At , Santa Fe, 87505 $43,021 - $68,834 a year
Education and years of experience must be related to the purpose of the position.
These combinations of education and experience qualify you for the position:
# of months or years of experience specified in the minimum qualification
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
This position is a Pay Band IB
Interviews are anticipated to be conducted within two weeks of closing date.
It Technician - End User Support
By Healthcare IT Leaders At New York, NY, United States
Leading end user device deployment across all the facilities, ensuring configuration standards are met.
Assist with the creation and maintaining of the deployment schedule and timeline for end user device deployment
Oversee the deployment technicians and ensure they are performing their functions promptly, accurately and completing all required documents
Unbox, assemble, configure and deploy end user devices throughout the System
Must be able to work on a W2
It Support Technician - End User Services
By Missouri Southern State University At Joplin, MO, United States
Requires the ability to use computers for data entry.
Requires excellent problem solving and troubleshooting skills.
Review and respond to customer requests for support.
Assist student technicians as needed.
Maintains equipment inventories such as printers, projectors, battery backups and other hardware components.
Travels to provide on-site repair services across campus.
End User Support Manager/Service Delivery
By PRI Technology At Manhattan, NY, United States
5-7+ years’ experience leading L2/L3 support team – including hiring, performance management, and day-to-day operations.
Able to work effectively with internal resources, partners, administrators, clients -- and other management personnel.
In coordination with the Executive Director, manage team resources – with an emphasis on talent development, coaching, training, and team morale.
Oversee, manage collaboration efforts on firm-wide projects and rollouts with other teams in the department.
Automation is key, having experience working with automation tools and automaton projects is ideal.
Experience working in a white-glove professional services environment - financial services, investment banking, legal, or similar organizations.
End User Support Specialist
By Blake Smith Staffing, LLC At New York City Metropolitan Area, United States
2-3 years experience in a similar role preferably in Financial services
• Some previous work experience in an IT role (on-campus IT support, internship, prior
• Strong critical thinking and problem-solving skills take precedence over individual technical
• Excellent interpersonal skills with a positive attitude and ability to receive feedback
We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work
through any technical issue or request and be able to communicate clearly and appropriately with all
Help Desk -End User Support
By TriCom Technical Services At Kansas City Metropolitan Area, United States
Provide input and recommend process and procedural changes, designed to enhance operational efficiency and end-user experience.
Work directly with end-users to provide technical support via phone calls, in-person interactions, and Slack messages.
Provide timely documentation in the client’s Jira ServiceDesk ticketing system.
Contribute to technical projects that maintain and improve the end-user computing environment.
Help Desk - End User Support
It End User Support Analyst I - Remote | Wfh
By Get It Recruit - Information Technology At Dallas, TX, United States

Are you passionate about providing exceptional support to end users? Do you love working with MacOS? We have an exciting opportunity for you to join our friendly and dedicated team as an IT End User ...

End User Support Specialist – Medical Records (Remote, Northeast)
By Stage 4 Solutions At United States

End User Support Specialist Medical Records (Remote, Northeast)

Director, User Support Jobs
By Certificial At Holly Springs, NC, United States
Implement strategies to reduce incoming User Support tickets by working with Customer Success, Product Management, and Engineering
Utilize metrics to manage the User Support desk and ticketing systems effectively
Demonstrate problem-solving, conflict resolution, negotiation, and de-escalation skills
Manage the ZenDesk platform, including macros, self-service bot, root cause analysis, templates, etc.
BA/BS degree or equivalent work experience
5+ years of experience building and managing high-performing User or Customer Support teams
End User Device Administrator I
By City of Orlando Careers At Orlando, FL, United States

Description Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do ...

End To End User Acceptance Testing Coordinator
By Randstad Sourceright At United States
Experience with vendor management systems and MSP systems
Monitor and report progress, as well as identify and manage dependencies
Provide technical/non-technical knowledge transfer of testing processes
Experience building and managing UAT and end to end testing processes - strategy, scripts, sequencing
Excellent written and oral communication skills
VMS and MSP systems experience, Beeline experience preferred
End User Technology Analyst- State Street Global Advisors, Avp
By State Street Global Advisors At Stamford, CT, United States
Understanding of Incident Management principles with the ability to apply them in a consistent and effective manner.
Partner with leaders in Corporate IT to implement future technology strategy to improve employee experience.
Desired experience with ITIL and Process Improvement methodologies and end user support best practices.
Experience working with global project teams.
Minimum 2 to 7 years’ experience leading and delivering multiple projects on time and on budget.
Knowledge of Service Delivery Support specific to service desk and end user support.
Help Desk And End User Support
By Patriot Enterprises LLC At Hawaii, United States

Role/Office Location Options: United States Army Garrison-Hawaii (Schofield Barracks, Wheeler Army Airfield, and Pohakuloa Training Center) Minimum Requirements: Be able to obtain and maintain a ...

Customer Success Manager - End User Computing - Opportunity For Working Remotely
By VMware At New York, NY, United States
Able to manage Multi level customer engagement that maximizes the relationship and knowledge of the customer.
Work with the product management team to ensure customer feature requests are addressed
Leverage the attribute of community by reaching out to team members and learn from experience.
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
What are the benefits and perks of working at VMware?
Understand VMWare’s EUC products and services.
End User Services Manager
By Innoviva Specialty Therapeutics, Inc. At Waltham, MA, United States
oMS MDM Autopilot/Intune Management and Administration
§Provide guidance training to end users regarding data Content Management
Manage and support the outsourced Help Desk and Depot services.
Manage the IT related tasks around onboarding and offboarding staff members.
Manage daily technical operations of facility including repair services, equipment installation/delivery, IT supplies/accessory ordering, and moves.
Manage/Maintain hardware inventory and software licensing.
Programming And End-User Support (R23-36)
By University at Albany, SUNY At Albany, NY, United States
Perform other duties as assigned to meet contract requirements.
Experience programming, .NET application support, or hardware installation and maintenance;
Demonstrated experience with network hardware and software technology, Microsoft Windows troubleshooting, and Microsoft Office products;
Good organizational skills, strong attention to detail, and excellent communication skills;
Applicants must address in their applications their abilities to work with a culturally diverse population;
Three to five years' programming C#, .NET frameworks and SQL, experience building and maintaining custom application or providing end-user application support;

Are you looking for an opportunity to use your technical skills to help people? We are looking for an End User Support Admin to join our team and provide excellent customer service to our users. You will be responsible for troubleshooting technical issues, providing technical support, and helping our users get the most out of our products. If you are passionate about technology and helping people, this is the perfect job for you!

Overview End User Support Admin is responsible for providing technical assistance and support to end users. They are responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing training and guidance to end users. Detailed Job Description End User Support Admin is responsible for providing technical assistance and support to end users. This includes troubleshooting hardware and software issues, installing and configuring computer systems, and providing training and guidance to end users. They must be able to identify and resolve technical problems quickly and efficiently. They must also be able to communicate technical information to non-technical users in a clear and concise manner. Job Skills Required
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Ability to install and configure computer systems
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Knowledge of network systems and protocols
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in a technical support role
• A+ certification or other technical certifications
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
Job Experience
• Experience in a technical support role
• Experience in customer service
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide training and guidance to end users
• Respond to customer inquiries and requests
• Monitor and maintain computer systems
• Identify and resolve technical problems quickly and efficiently