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End User Support Jobs

End User Support Tech
By WellBe Senior Medical At Pittsburgh, PA, United States
Working knowledge of enterprise processes, security processes, escalation procedures and request management required. 3-4 years customer service and IT experience preferred.
Intermediate to expert knowledge of hardware and software tools, and techniques; networking; telecommunications; applications, and/or configuration management required.
Tech savvy with working knowledge of office automation products, databases and remote control
1-2 years desktop troubleshooting support experience; or any combination of education and experience, which would provide an equivalent background.
Excellent customer service skills and general business knowledge required. I
Essential duties to include, but are not limited to Receives phone requests, logs and manages calls, utilizing correct procedures.
Communications Support Analyst (Training/User Guides/Security)
By Central Point Partners At United States
Exceptional organizational and interpersonal skills including teamwork and time management.
Time management and organizational Skills
Draft, review and edit communication drafts according to business requirements and ensure compliance with Huntington's standards and brand guidelines.
Draft user guides and other training materials according to business needs and requirements
Knowledge of communication techniques and methods, including alternative ways to inform via written, oral, and visual media.
High school diploma and 3-5 years of corporate communications or similar experience
Manager End User Services
By Prosum At San Diego, CA, United States
Team Management: Experience managing a team of 20+ members, preferably oriented towards Service Desk.
Mobile Device Management: Experience in managing mobile devices, with a significant emphasis on:
Change Management: Understanding the importance and process of managing changes in IT infrastructure.
Configuration Management: Managing and maintaining hardware and software configurations.
Must have skills / experience:
IT Service Management (ITSM) Tools: Familiarity with ITSM toolsets and related processes, including:
Analyst User Support Jobs
By Fort Bend ISD At Sugar Land, TX, United States
Experience with trouble ticket management system preferred
Manage and maintain PC/IOS desktop and tablet equipment in the District by primarily providing remote assistance and secondary on-site dispatch support
High school diploma with one to four years of equivalent experience may be considered in lieu of degree requirement
Experience with remote access tools and network client connectivity preferred
Certification in MCDST, MCP or relevant A+ Certification or Apple Certification preferred
Experience with mobile devices such as notebooks, tablets and smart phones
Service Desk Support Specialist, Is End User Services, Full Time, Days, Baptist It Center
By Baptist Health At Jacksonville, FL, United States
Requiring working knowledge and skills to perform a defined set of analytical or technical operational processes.
Applying experience and skills to complete assigned work.
Minimum 2 years of related experience Required
Providing technical support to the organization's internal users of computer applications and hardware.
Answering questions regarding system procedures, online transactions, systems status, and downtime procedures, and is typically located within a call center.
Collaborating with network services, software systems engineering, and/or application development in order to restore service and/or identify problems.
Senior Associate End User Technology Engineer
By Equinix At , Tampa, 33602
Build and maintain IT knowledge base by creating knowledge management articles
Support knowledge and experience with hardware from Dell, Microsoft, and Apple
Extensive knowledge of Windows 10, macOS, and Microsoft 365
Administration experience with Zoom Admin portal
Host and moderator experience with Zoom virtual meeting
4 - 6 years’ experience working in a fast-paced and dynamic but VERY customer-focused IT Helpdesk environment
It Analyst - End User Support
By Duke University At , Durham, 27710
Understanding and basic knowledge of workstation remote management and software distribution.
Participate in proactive device management and have strong communication skills, paying constant attention to customer needs.
Provide support for remote access and international travel
Graduation from a four-year college or university and one-year experience in the information technology field or customer service field; OR
Experience installing, upgrading, maintaining, and troubleshooting RedHat Enterprise Linux, CentOS, Ubuntu, Fedora, and other distributions of Linux.
Strong experience with Linux command line including OS configuration, software installation and configuration, domain binding, and writing custom scripts
It End User Support
By State of New Mexico At , Santa Fe, 87505 $43,021 - $68,834 a year
Education and years of experience must be related to the purpose of the position.
These combinations of education and experience qualify you for the position:
# of months or years of experience specified in the minimum qualification
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
This position is a Pay Band IB
Interviews are anticipated to be conducted within two weeks of closing date.
It Technician - End User Support
By Healthcare IT Leaders At New York, NY, United States
Leading end user device deployment across all the facilities, ensuring configuration standards are met.
Assist with the creation and maintaining of the deployment schedule and timeline for end user device deployment
Oversee the deployment technicians and ensure they are performing their functions promptly, accurately and completing all required documents
Unbox, assemble, configure and deploy end user devices throughout the System
Must be able to work on a W2
It Support Technician - End User Services
By Missouri Southern State University At Joplin, MO, United States
Requires the ability to use computers for data entry.
Requires excellent problem solving and troubleshooting skills.
Review and respond to customer requests for support.
Assist student technicians as needed.
Maintains equipment inventories such as printers, projectors, battery backups and other hardware components.
Travels to provide on-site repair services across campus.
Remote D365 F&O Financials Solutions Architect (End User)
By Dynamics Solutions, LLC. At United States
Team player with strong communication, organization, and client interaction skills Preferred Qualifications
7 Years of Dynamics 365 F&O Experience
Salary Range: $140,000 - $180,000 (Depending on experience)
$140,000 - $180,000 (Depending on experience)
At least 5 Dynamics 365 F&O Implementations
Strong Financials background and understanding
End User Support Manager/Service Delivery
By PRI Technology At Manhattan, NY, United States
5-7+ years’ experience leading L2/L3 support team – including hiring, performance management, and day-to-day operations.
Able to work effectively with internal resources, partners, administrators, clients -- and other management personnel.
In coordination with the Executive Director, manage team resources – with an emphasis on talent development, coaching, training, and team morale.
Oversee, manage collaboration efforts on firm-wide projects and rollouts with other teams in the department.
Automation is key, having experience working with automation tools and automaton projects is ideal.
Experience working in a white-glove professional services environment - financial services, investment banking, legal, or similar organizations.
Tech Iii - It End User Services
By Wynn Las Vegas At , Las Vegas, Nv
Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
Offer timely technical support and teach users how to utilize computers correctly.
Ability to manage service requests and incidents within ITSM solution.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Assist in creating knowledgebase articles, checklists, FAQs and End User training.
Work closely with other support teams including desktop support, NOC, application support, project managers and engineers to resolve technical issues.
User Support Technician - Remote Option Available
By Akerman LLP At , Orlando, 32801, Fl

Job Details Description Akerman LLP, a top 100 U.S. law firm serving clients across the Americas, is seeking a User Support Technician for its National ...

Systems Engineer - End User Computing
By Marriott International, Inc At , Bethesda, Md $81,525 - $158,430 a year
Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification
Implements and promotes standard configuration and change management, processes and practices.
Provides input to support desk change management efforts as it relates to support and training of new system.
Follows the defined project management standards and processes.
4+ years’ experience designing and developing solutions for MacOS and Windows.
4+ years’ experience designing and developing solutions for desktop hardware.
End User Support Specialist
By Blake Smith Staffing, LLC At New York City Metropolitan Area, United States
2-3 years experience in a similar role preferably in Financial services
• Some previous work experience in an IT role (on-campus IT support, internship, prior
• Strong critical thinking and problem-solving skills take precedence over individual technical
• Excellent interpersonal skills with a positive attitude and ability to receive feedback
We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work
through any technical issue or request and be able to communicate clearly and appropriately with all
Help Desk -End User Support
By TriCom Technical Services At Kansas City Metropolitan Area, United States
Provide input and recommend process and procedural changes, designed to enhance operational efficiency and end-user experience.
Work directly with end-users to provide technical support via phone calls, in-person interactions, and Slack messages.
Provide timely documentation in the client’s Jira ServiceDesk ticketing system.
Contribute to technical projects that maintain and improve the end-user computing environment.
Help Desk - End User Support
User Support Technician - Remote Option Available
By Akerman LLP At Orlando, FL, United States

Akerman LLP, a top 100 U.S. law firm serving clients across the Americas, is seeking a User Support Technician for its National Information Technology Department. This position will provide front line ...

Manager, It End User Services,
By Episource At Gardena, CA, United States
Bachelor’s degree or equivalent combination of education and experience
Throughout your next six months at Episource, you’ll develop the team based on skills and business needs.
Remote culture with company equipment, virtual access, and monthly internet allowance
Self-managed Flexible Time Off / Paid Time Off + eight paid holidays per year
Career Development: Tuition reimbursement, certifications, and seminars
Multiple years of tech support experience, preferably in the healthcare or technology industry
It End User Support Analyst I - Remote | Wfh
By Get It Recruit - Information Technology At Dallas, TX, United States

Are you passionate about providing exceptional support to end users? Do you love working with MacOS? We have an exciting opportunity for you to join our friendly and dedicated team as an IT End User ...

Are you looking for a job that allows you to help people and make a difference in their lives? Look no further! We are looking for an End User Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and ensuring customer satisfaction. If you have a passion for technology and helping others, this is the perfect job for you!

Overview of End User Support End user support is a job role that involves providing technical assistance to computer users. This assistance can include troubleshooting hardware and software issues, providing technical advice, and helping users to understand how to use their computer systems. End user support professionals may work in a variety of settings, including corporate IT departments, help desks, and customer service centers. Detailed Job Description of End User Support End user support professionals are responsible for providing technical assistance to computer users. This assistance can include troubleshooting hardware and software issues, providing technical advice, and helping users to understand how to use their computer systems. End user support professionals may work in a variety of settings, including corporate IT departments, help desks, and customer service centers. They may also be responsible for providing training and support to new users, as well as providing ongoing support to existing users. End User Support Job Skills Required
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Excellent customer service and communication skills
• Ability to explain technical concepts to non-technical users
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
End User Support Job Qualifications
• Bachelor’s degree in computer science, information technology, or a related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Certification in computer hardware and software
End User Support Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of operating systems and applications
• Knowledge of networking and security
• Knowledge of customer service and technical support
End User Support Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting hardware and software issues
• Experience in providing technical advice and training
• Experience in working with a variety of computer systems
End User Support Job Responsibilities
• Provide technical assistance to computer users
• Troubleshoot hardware and software issues
• Provide technical advice and training to new users
• Provide ongoing support to existing users
• Respond to customer inquiries and complaints
• Monitor computer systems for performance and security
• Update and maintain computer systems and applications