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End User Technical Support Specialist Jobs

End User Support Tech
By WellBe Senior Medical At Pittsburgh, PA, United States
Working knowledge of enterprise processes, security processes, escalation procedures and request management required. 3-4 years customer service and IT experience preferred.
Intermediate to expert knowledge of hardware and software tools, and techniques; networking; telecommunications; applications, and/or configuration management required.
Tech savvy with working knowledge of office automation products, databases and remote control
1-2 years desktop troubleshooting support experience; or any combination of education and experience, which would provide an equivalent background.
Excellent customer service skills and general business knowledge required. I
Essential duties to include, but are not limited to Receives phone requests, logs and manages calls, utilizing correct procedures.
Service Desk Support Specialist, Is End User Services, Full Time, Days, Baptist It Center
By Baptist Health At Jacksonville, FL, United States
Requiring working knowledge and skills to perform a defined set of analytical or technical operational processes.
Applying experience and skills to complete assigned work.
Minimum 2 years of related experience Required
Providing technical support to the organization's internal users of computer applications and hardware.
Answering questions regarding system procedures, online transactions, systems status, and downtime procedures, and is typically located within a call center.
Collaborating with network services, software systems engineering, and/or application development in order to restore service and/or identify problems.
It End User Support
By State of New Mexico At , Santa Fe, 87505 $43,021 - $68,834 a year
Education and years of experience must be related to the purpose of the position.
These combinations of education and experience qualify you for the position:
# of months or years of experience specified in the minimum qualification
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
This position is a Pay Band IB
Interviews are anticipated to be conducted within two weeks of closing date.
End User Support Manager/Service Delivery
By PRI Technology At Manhattan, NY, United States
5-7+ years’ experience leading L2/L3 support team – including hiring, performance management, and day-to-day operations.
Able to work effectively with internal resources, partners, administrators, clients -- and other management personnel.
In coordination with the Executive Director, manage team resources – with an emphasis on talent development, coaching, training, and team morale.
Oversee, manage collaboration efforts on firm-wide projects and rollouts with other teams in the department.
Automation is key, having experience working with automation tools and automaton projects is ideal.
Experience working in a white-glove professional services environment - financial services, investment banking, legal, or similar organizations.
End User Support Specialist
By Blake Smith Staffing, LLC At New York City Metropolitan Area, United States
2-3 years experience in a similar role preferably in Financial services
• Some previous work experience in an IT role (on-campus IT support, internship, prior
• Strong critical thinking and problem-solving skills take precedence over individual technical
• Excellent interpersonal skills with a positive attitude and ability to receive feedback
We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work
through any technical issue or request and be able to communicate clearly and appropriately with all
Computer User Support Specialist
By Daniel Stark, PC At Austin, TX, United States
Use problem-solving and solution skills to help users with their computer, software, process and connectivity needs.
3+ year’s IT systems or relevant experience
3+ years of experience in technical helpdesk or desk-side support environment
3+ years’ experience with Microsoft Windows 10 / 11 and additionally Mac OS X
Strong verbal and written skills proven ability to communicate with technical and non-technical staff
Display a commitment to quality and strong multi-tasking skills
Help Desk -End User Support
By TriCom Technical Services At Kansas City Metropolitan Area, United States
Provide input and recommend process and procedural changes, designed to enhance operational efficiency and end-user experience.
Work directly with end-users to provide technical support via phone calls, in-person interactions, and Slack messages.
Provide timely documentation in the client’s Jira ServiceDesk ticketing system.
Contribute to technical projects that maintain and improve the end-user computing environment.
Help Desk - End User Support
End User Support Specialist – Medical Records (Remote, Northeast)
By Stage 4 Solutions At United States

End User Support Specialist Medical Records (Remote, Northeast)

User Support Specialist Jobs
By Digital Infuzion At Washington DC-Baltimore Area, United States
Excellent organizational and time management skills
Experience working with Service Ticket management systems (i.e., Jira Help Desk, Zendesk)
Content Management System (CMS) expertise
Strong interpersonal and communication skills; capable of supporting the training of users in applications and operating system fundamentals and developing documentation
Presentation and public speaking experience
Effective analytical problem solving and decision-making skills
Help Desk And End User Support
By Patriot Enterprises LLC At Hawaii, United States

Role/Office Location Options: United States Army Garrison-Hawaii (Schofield Barracks, Wheeler Army Airfield, and Pohakuloa Training Center) Minimum Requirements: Be able to obtain and maintain a ...

It User Support Specialist
By Tricentis At Austin, TX, United States
Strong knowledge of Asset Management concepts (asset deployment, asset retrieval, disposal, inventory management)
Bachelor's degree or equivalent combination of additional experience and education (High school diploma or equivalent required)
Must have demonstrated analytical and problem-solving skills.
Minimum 4 years’ experience in an End-User/Desktop Support Role
Excellent skills in customer service, teamwork, documentation and communication (verbal and written)
Excellent knowledge of Windows and Mac Operating Systems
Programming And End-User Support (R23-36)
By University at Albany, SUNY At Albany, NY, United States
Perform other duties as assigned to meet contract requirements.
Experience programming, .NET application support, or hardware installation and maintenance;
Demonstrated experience with network hardware and software technology, Microsoft Windows troubleshooting, and Microsoft Office products;
Good organizational skills, strong attention to detail, and excellent communication skills;
Applicants must address in their applications their abilities to work with a culturally diverse population;
Three to five years' programming C#, .NET frameworks and SQL, experience building and maintaining custom application or providing end-user application support;
Desktop/End User Support 2
By Humana At , Tampa, 33610, Fl
Less than 3 years of technical experience as a Desktop/End User Support Engineer
Experienced in researching and resolves technical problems of moderate complexity, typically escalated from first line support teams.
Experienced responding to escalated telephone, email and on line requests for technical support
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Bachelor's Degree in Computer Science
User Support Quality + Training Specialist
By TikTok At Los Angeles, CA, United States

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, ...

User Support Specialist (Information Systems Specialist 4)
By Oregon Department of Education At , Salem, 97310, Or $4,452 - $6,732 a month
Experience providing customer support via call center, email, and in-person
Excellent verbal and written communication skills
Experience troubleshooting computer equipment and/or software
Knowledge of Microsoft Office products such as Word, Outlook, Skype, Teams Active Directory, Excel, PowerPoint and Adobe Products
Experience scheduling multiple tasks with multiple users, and delivering results within demanding time constraints
Excellent medical, vision and dental benefit package for the employee and qualified family members with very low monthly out-of-pocket cost
Sme Computer User Support Specialist
By Leidos At , , Va $29 an hour
At least two (5) years familiarity with working knowledge of remote tools.
Familiarity assisting industry standard software products demonstrating time management, as well as self discipline..
Performs a variety of clerical and administrative duties pertinent to remote assistance.
Minimum 7 years of work experience.
ITILv4 Foundation Training and ITILv4 Foundation Certification, or attained no later than 120 days after hire date.
Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.
Computer User Support Specialist
By Marysville Marine Distributors At Marysville, MI, United States

Marysville Marine Distributors is a wholesale distributor of marine engine parts, fuel components, plumbing, steering, controls, electrical equipment, oil, and more. It has a large network with which ...

User Support Specialist Jobs
By US Library of Congress At , Washington, 20540, Dc $78,592 - $102,166 a year
If you are relying on your education to meet qualification requirements:
Ability to apply knowledge of information technology to provide software support and troubleshoot problems.**
You will be evaluated for this job based on how well you meet the qualifications above.
Equal Employment Opportunity (EEO) Policy
The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Ability to apply publications formatting and design specifications.**
Junior Computer User Support Specialist
By Empower AI Inc. At , Remote
Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile mindset.
The following are the education and experience required for this position:
ITILv4 Foundation Certification by 31 Dec 2022
Performs work that requires practical experience and training. Work is performed under supervision.
Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
If remote, maintain home workspace in a safe manner, free from safety hazards and in line with information security policies.
End User Technical Support Specialist
By Vertiv Co. At , Ironton, Oh
3+ years of Mobile Device Management experience required.
Software Distribution and Patch Management tool experience.
Keep IT manager inform about the state of the local infrastructure.
Any additional responsibilities assigned by his supervisor as required.
Orders and/or manages repair parts as required.
Bachelor’s Degree or equivalent experience.