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End User Analyst Jobs

End User Support Tech
By WellBe Senior Medical At Pittsburgh, PA, United States
Working knowledge of enterprise processes, security processes, escalation procedures and request management required. 3-4 years customer service and IT experience preferred.
Intermediate to expert knowledge of hardware and software tools, and techniques; networking; telecommunications; applications, and/or configuration management required.
Tech savvy with working knowledge of office automation products, databases and remote control
1-2 years desktop troubleshooting support experience; or any combination of education and experience, which would provide an equivalent background.
Excellent customer service skills and general business knowledge required. I
Essential duties to include, but are not limited to Receives phone requests, logs and manages calls, utilizing correct procedures.
Manager End User Services
By Prosum At San Diego, CA, United States
Team Management: Experience managing a team of 20+ members, preferably oriented towards Service Desk.
Mobile Device Management: Experience in managing mobile devices, with a significant emphasis on:
Change Management: Understanding the importance and process of managing changes in IT infrastructure.
Configuration Management: Managing and maintaining hardware and software configurations.
Must have skills / experience:
IT Service Management (ITSM) Tools: Familiarity with ITSM toolsets and related processes, including:
Analyst- End To End Planning Data
By Red Bull At Santa Monica, CA, United States
2+ years relevant experience in data engineering, systems integration, master data management, business intelligence, or exploratory analytics
Direct experience with enterprise level ERP/CRM systems including relevant business intelligence, data management, reporting tools -- (SAP and related systems preferred)
Experience working cross functionally with finance, sales, operations, and IT departments
DATA QUALITY MANAGEMENT, ISSUE RESOLUTION
Exposure to sales and overall business planning cycles, associated data requirements
Bachelor's degree or equivalent work experience in lieu of degree
Analyst User Support Jobs
By Fort Bend ISD At Sugar Land, TX, United States
Experience with trouble ticket management system preferred
Manage and maintain PC/IOS desktop and tablet equipment in the District by primarily providing remote assistance and secondary on-site dispatch support
High school diploma with one to four years of equivalent experience may be considered in lieu of degree requirement
Experience with remote access tools and network client connectivity preferred
Certification in MCDST, MCP or relevant A+ Certification or Apple Certification preferred
Experience with mobile devices such as notebooks, tablets and smart phones
Senior Associate End User Technology Engineer
By Equinix At , Tampa, 33602
Build and maintain IT knowledge base by creating knowledge management articles
Support knowledge and experience with hardware from Dell, Microsoft, and Apple
Extensive knowledge of Windows 10, macOS, and Microsoft 365
Administration experience with Zoom Admin portal
Host and moderator experience with Zoom virtual meeting
4 - 6 years’ experience working in a fast-paced and dynamic but VERY customer-focused IT Helpdesk environment
It Analyst - End User Support
By Duke University At , Durham, 27710
Understanding and basic knowledge of workstation remote management and software distribution.
Participate in proactive device management and have strong communication skills, paying constant attention to customer needs.
Provide support for remote access and international travel
Graduation from a four-year college or university and one-year experience in the information technology field or customer service field; OR
Experience installing, upgrading, maintaining, and troubleshooting RedHat Enterprise Linux, CentOS, Ubuntu, Fedora, and other distributions of Linux.
Strong experience with Linux command line including OS configuration, software installation and configuration, domain binding, and writing custom scripts
Remote D365 F&O Financials Solutions Architect (End User)
By Dynamics Solutions, LLC. At United States
Team player with strong communication, organization, and client interaction skills Preferred Qualifications
7 Years of Dynamics 365 F&O Experience
Salary Range: $140,000 - $180,000 (Depending on experience)
$140,000 - $180,000 (Depending on experience)
At least 5 Dynamics 365 F&O Implementations
Strong Financials background and understanding
Tech Iii - It End User Services
By Wynn Las Vegas At , Las Vegas, Nv
Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
Offer timely technical support and teach users how to utilize computers correctly.
Ability to manage service requests and incidents within ITSM solution.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Assist in creating knowledgebase articles, checklists, FAQs and End User training.
Work closely with other support teams including desktop support, NOC, application support, project managers and engineers to resolve technical issues.
Systems Engineer - End User Computing
By Marriott International, Inc At , Bethesda, Md $81,525 - $158,430 a year
Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification
Implements and promotes standard configuration and change management, processes and practices.
Provides input to support desk change management efforts as it relates to support and training of new system.
Follows the defined project management standards and processes.
4+ years’ experience designing and developing solutions for MacOS and Windows.
4+ years’ experience designing and developing solutions for desktop hardware.
Manager, It End User Services,
By Episource At Gardena, CA, United States
Bachelor’s degree or equivalent combination of education and experience
Throughout your next six months at Episource, you’ll develop the team based on skills and business needs.
Remote culture with company equipment, virtual access, and monthly internet allowance
Self-managed Flexible Time Off / Paid Time Off + eight paid holidays per year
Career Development: Tuition reimbursement, certifications, and seminars
Multiple years of tech support experience, preferably in the healthcare or technology industry
It End User Support Analyst I - Remote | Wfh
By Get It Recruit - Information Technology At Dallas, TX, United States

Are you passionate about providing exceptional support to end users? Do you love working with MacOS? We have an exciting opportunity for you to join our friendly and dedicated team as an IT End User ...

End User Device Administrator I
By City of Orlando Careers At Orlando, FL, United States

Description Who We Are Orlando, The City Beautiful For most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do ...

End To End User Acceptance Testing Coordinator
By Randstad Sourceright At United States
Experience with vendor management systems and MSP systems
Monitor and report progress, as well as identify and manage dependencies
Provide technical/non-technical knowledge transfer of testing processes
Experience building and managing UAT and end to end testing processes - strategy, scripts, sequencing
Excellent written and oral communication skills
VMS and MSP systems experience, Beeline experience preferred
Business Analyst/ User Champion
By ADP At Miami, FL, United States
Bachelor's Degree or its equivalent in education and experience
Excellent PC skills including strong knowledge of MS Office Suite and VISIO.
Collaborates with field leadership and other key stakeholders to ensure program aligns to strategic initiatives to improve the client experience.
Serves as liaison amongst field leadership and other key stakeholders to gather and analyze business requirements.
3-5 years of experience and/or exposure to multiple field disciplines preferred.
Excellent communication skills (written/verbal) with strong presentation and facilitation skills with the ability to interact all levels of leadership.
End User Technology Analyst- State Street Global Advisors, Avp
By State Street Global Advisors At Stamford, CT, United States
Understanding of Incident Management principles with the ability to apply them in a consistent and effective manner.
Partner with leaders in Corporate IT to implement future technology strategy to improve employee experience.
Desired experience with ITIL and Process Improvement methodologies and end user support best practices.
Experience working with global project teams.
Minimum 2 to 7 years’ experience leading and delivering multiple projects on time and on budget.
Knowledge of Service Delivery Support specific to service desk and end user support.
Customer Success Manager - End User Computing - Opportunity For Working Remotely
By VMware At New York, NY, United States
Able to manage Multi level customer engagement that maximizes the relationship and knowledge of the customer.
Work with the product management team to ensure customer feature requests are addressed
Leverage the attribute of community by reaching out to team members and learn from experience.
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
What are the benefits and perks of working at VMware?
Understand VMWare’s EUC products and services.
End User Services Manager
By Innoviva Specialty Therapeutics, Inc. At Waltham, MA, United States
oMS MDM Autopilot/Intune Management and Administration
§Provide guidance training to end users regarding data Content Management
Manage and support the outsourced Help Desk and Depot services.
Manage the IT related tasks around onboarding and offboarding staff members.
Manage daily technical operations of facility including repair services, equipment installation/delivery, IT supplies/accessory ordering, and moves.
Manage/Maintain hardware inventory and software licensing.
Programming And End-User Support (R23-36)
By University at Albany, SUNY At Albany, NY, United States
Perform other duties as assigned to meet contract requirements.
Experience programming, .NET application support, or hardware installation and maintenance;
Demonstrated experience with network hardware and software technology, Microsoft Windows troubleshooting, and Microsoft Office products;
Good organizational skills, strong attention to detail, and excellent communication skills;
Applicants must address in their applications their abilities to work with a culturally diverse population;
Three to five years' programming C#, .NET frameworks and SQL, experience building and maintaining custom application or providing end-user application support;
End User Experience Engineer - Hybrid
By Best Buy At Richfield, MN, United States
3 or more years of IT systems managements and administration experience in an enterprise environment
Perform complex incident, problem and change management activities. Provide guidance in best practices and simplification of the environment
3 or more years of experience supporting collaboration tools and other technology services with demonstrated progression of responsibilities
Bachelor's degree in IT, Computer Science, Engineering or related fields OR equivalent experience
3 or more years of Microsoft Office 365 operational support responsibilities including SharePoint, Teams, Viva suite and Office suite
2 or more years of experience deploying new technologies in an enterprise environment
It End User Services Technician
By CommonSpirit Health At , Phoenix, 85013, Az $24.10 - $34.94 an hour
General knowledge of Operational Level Agreements (OLAs) and always works within those metrics.
2-4 years of experience in the service industry.
Solid customer service skills required.
Strong knowledge of Windows operating system environment, network printing systems and Microsoft Office modules.
May be assigned to one or more projects as a project team member.
Responsible for desktop hardware support to the user community for functional area(s) and ensure reliability of the devices.

Are you looking for an exciting opportunity to use your analytical skills to make a real impact? We are looking for an End User Analyst to join our team and help us make better decisions through data-driven insights. You will be responsible for analyzing user behavior, identifying trends, and providing actionable insights to improve our products and services. If you are passionate about data and have a knack for problem-solving, this is the perfect job for you!

Overview An End User Analyst is responsible for providing technical support to end users of computer systems and software. They troubleshoot hardware and software issues, install and configure software, and provide training and support to users. End User Analysts also monitor system performance and security, and provide advice and guidance on best practices for using the system. Detailed Job Description End User Analysts are responsible for providing technical support to end users of computer systems and software. This includes troubleshooting hardware and software issues, installing and configuring software, and providing training and support to users. End User Analysts also monitor system performance and security, and provide advice and guidance on best practices for using the system. They may also be responsible for developing and maintaining user documentation, and providing technical assistance to other IT staff. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Knowledge of network systems and protocols
• Ability to install and configure software
• Knowledge of system security and best practices
• Ability to provide training and support to users
• Knowledge of user documentation and technical assistance
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot hardware and software issues
• Ability to install and configure software
• Knowledge of system security and best practices
• Ability to provide training and support to users
• Knowledge of user documentation and technical assistance
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of system security and best practices
• Knowledge of user documentation and technical assistance
Job Experience
• Experience in customer service and technical support
• Experience troubleshooting hardware and software issues
• Experience installing and configuring software
• Experience providing training and support to users
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure software
• Monitor system performance and security
• Provide advice and guidance on best practices for using the system
• Develop and maintain user documentation
• Provide technical assistance to other IT staff
• Provide training and support to users