Procurement Operations Manager Jobs

Hello!

An employer is looking for an Operations Manager in a Remote location. This person will join the Procurement Desk team managing a team of 8 Data Admins. This person must have prior experience managing a team in the procurement/supply chain space while managing SLAs/KPIs. Must have stellar communication skills as you will be client facing. Any experience working within a managed service provider is ideal.

Responsibilities:

- The purpose of the Operations Manager is to oversee the activities including projects,

processes, and personnel management.

- Provide direct management to Team Leads and oversee the performance levels including performance reviews and employee relations

- Ensure appropriate staffing levels are in place and assist in the interviewing and hiring processes

- Monitor statistics of performance and completion of projects

- Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction.

- Complete all responsibilities with team members in relation to coaching, providing feedback, and annual reviews

- Completes all responsibilities as outlined on annual Performance Plan

- Completes all special projects and other duties as assigned

- Must be able to perform duties with or without reasonable accommodation

Desired Skills and Experience:

- 3+ years previous experience in a supervisory or project management position within procurement or supply chain focused projects

- Demonstrated ability to communicate strategic objectives and procedures in both individual and large group settings

- Experience managing SLAs & KPIs

- Experience with Procurement or Purchasing ERP systems

- Experience with a service management tool -Zendesk preferred

- Experience communicating with supplier and vendor teams

- Pricing negotiation experience

- SharePoint experience

- Demonstrated analytical and problem-solving skills

- Bachelor's Degree preferred

- Prior experience in finance, accounting, and bookkeeping functions highly preferred.

- Candidate must already have high speed internet connection in their home.

Plusses:

- Oracle Supplier management module experience

- Working within a managed service provider