Outreach Coordinator Jobs

About the Role
As a Outreach Coordinator in our Family Hope Center you will Shine Hope by raising awareness for the Buckner Family Hope Center. You will also serve as liaison with community collaborators, civic groups and businesses. Coordinate and supervise all volunteer and group activities that support Buckner ministries and fundraising efforts.

What You'll Do
As a member of our team you will have an impact on our clients through accomplishment of the following responsibilities:

• Assess needs and concerns of clients. Research models of programs with identified needs and concerns; research, prioritize and recruit local programs that address identified needs and concerns.
• Work nights and weekends as required to meet business needs.
• Plan, organize, and implement designated special events. Coordinate and implement Christmas activities, gift drives, and distribution.
• Coordinate regular events at the FHC including, but not limited to, health fairs, health education classes, holiday celebrations, training for local pastors, and block parties.
• Assist program participants with accessing community resources, including, but not limited to, assisting with program enrollments, assisting with obtaining housing, and other services.
• Work with culturally diverse youth and families effectively.
• Coordinate the acquisition and distribution of in-kind donations including, but not limited to, tickets to special events and items to offset budgeted expenses. Document all in-kind donations following established procedures; write personal thank you notes when appropriate.
• Serve as a resource and contributor for newsletters, Buckner Today stories, etc. as required.
• Develop professional relationships with institutions and agencies that provide education, job training, living skills training, employment services, housing, and child care services in order to coordinate services for program participants. Develop relationships with community and social service organizations to help guide community assessments, program development, and implementation of new programs.
• Maintain a master calendar of all FHC events; distribute notices of activities and volunteer projects to applicable program staff.
• Timely and accurately complete and submit to management utilization, special events, activity reports, and other documentation and reports as requested.
• Coordinate with the Ministry Engagement Coordinator as they organize and implement a comprehensive volunteer program including, volunteer recruitment, screening, training, supervision, evaluation, and documentation in compliance with Buckner policies, procedures, and regulatory requirements.
• Coordinate and lead frequent community presentations for recruiting purposes.
• Discuss needs of client families with Case Managers. Based on needs identified by the families, work to bring appropriate empowerment resources to meet those needs through networking and bringing in local agencies that offer services needed and by engaging local church volunteers to meet identified needs of clients.
• Serve as a liaison to community; speak in public on behalf of Buckner. Represent agency at community meetings,
• Serve as liaison between Buckner staff and the Ministry Engagement Coordinator to ensure that the on-going need for program volunteers and special event volunteers are met.
• Identify and implement strategies and resources which improve delivery of services to clients.
• Analyze program needs; develop, modify, and implement changes in the program to meet changing needs of clients.
• Assist clients in accessing the programs offered on-site as well as other services and referrals identified in the community; recognize and accommodate the clients' varied levels of capability to understand and maneuver the expectations and eligibility requirements for the services. This includes modeling the actions necessary to access resources, teaching the clients how to access the resources for themselves, and holding clients accountable for those actions for which they are capable.
• Develop and manage a system to coordinate on-site and off-site programs and to aid with communication among program sponsors/collaborators.
• Assist with conducting tours for mission groups and community programs as required.
• Effectively support volunteer schedules, activities, and the use of program and volunteer resources to meet business plan objectives and budgetary guidelines.
• Conduct client and community meetings regularly; attend and participate in staff meetings, other meetings and training as required. Actively participate in regularly scheduled Team meetings and other group processes to ensure professional care for clients. Chair special committees as required.

What You'll Bring to the Team
To be successful in this role and a great addition to our team we need you to come with the following:

• Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications required.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner's insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to observe and make accurate assessments of situations and individuals and determine appropriate action required.
• Requires ability to speak clearly and make self clearly understood in face to face interactions; to articulate with accuracy to speak on the phone
• Bachelor's Degree in a related field required.
• Requires ability to speak, read and write Spanish. Must demonstrate cultural understanding; ability to develop positive and trusting inter-cultural and interdenominational relationships based upon previous cross-cultural experience.
• Requires excellent counseling and problem-solving skills.
• Requires excellent public speaking skills and the ability to successfully communicate in a professional manner with a multi-ethnic population base in the community; ability to effectively communicate orally and in writing.
• Report suspected child abuse/neglect to the Executive Director and appropriate law enforcement agencies.
• Requires ability to travel to various geographic locations as required using various modes of transportation. Requires the ability to provide personal transportation on an as needed basis to perform job functions in the community. Requires ability to provide personal transportation and visit homes of clients to provide in-home services.
• Minimum two years prior related experience providing community-based services, crisis assistance, or direct social services required.
• Requires proficient ability to exhibit detail-oriented skills necessary to understand and manage a wide-range of information.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.
• Requires ability to provide strategic and logistical planning and facilitate meetings, conferences, and workshops, as required.
• Requires sufficient good health to properly discharge duties. Employees shall not be permitted to work who have infectious disease or skin lesion for the duration of the communicability.
• Requires ability to effectively interact and conduct ministry business within the community. Ability to sell strategic ministry opportunities with constituencies required.
• Requires ability to observe and make accurate assessments of situations and take proper action.
• Requires ability to observe and make accurate assessments of situations and individuals and determine appropriate action required.
• Requires ability to prioritize tasks and respond in crisis/pressure situations; requires flexibility to meet changing business needs.
• Requires ability to recognize differences in sounds, such as voices/noises that are loud and playful instead of angry and combative; and ability to differentiate tones and volume in conversations.
• Requires ability to effectively provide oversight to volunteers; requires administrative skills to include but not limited to volunteer selection, development, motivation, scheduling, and evaluation.
• Requires proficient working knowledge and understanding of the applicable regulatory standards and requirements governing programs and services.
• Requires ability to relate positively, influentially, and sensitively to a broad spectrum of persons in a variety of multi-tiered relationships and settings; requires ability to work effectively with individuals in a multi-ethnic population.
• Requires proficient knowledge of and/or work experience using community resources. Awareness of community resources, including social service and health providers required.
• Requires proficient ability to speak, read and write English.
• Requires ability to recognize confidential matters and maintain confidentiality.
• Requires personality attuned to the requirements of meeting needs of clients and the ability to establish and maintain effective working relationships with other employees and the public.
• Requires ability to motivate people.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires proficient working knowledge and understanding of the applicable regulatory standards and requirements governing programs and services.
• Requires ability to work nights and weekends and be on-call as required.
• Requires ability to perform tasks with little supervision. Most tasks are governed by standard practices; however, some are not. Innovative thinking is required. Detail-oriented, with good organizational skills required. Requires leadership ability characterized by servant leadership, integrity and honesty. Must possess the ability to lead through influence as opposed to authority.
• Requires ability to facilitate collaboration of Company and community resources.
• Requires professional commitment to Christian principles and teachings so as to perform tasks and responsibilities in alignment with Buckner's mission, vision, and values.

Preferred Qualifications
In addition to the amazing qualifications and experiences listed above, if we had our say, we would also look for:

• CPR/First Aid certification;
• A commitment to your own professional growth and development to enhance program services.

Job Perks
At Buckner one of the ways we show value to our team members is by offering the following perks:

• Life insurance;
• Paid Time Off and Holidays;
• Short Term and Long Term Disability benefits;
• Retirement Savings Plan; and
• Paid Parental Leave;
• The 5Star Fun Benefit: encourages employees to spread good cheer to their co-workers and others, creating a happy, healthy environment for all!
• Medical and Dental benefits for employees and their eligible dependents;

The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.