Operations Assistant Jobs

Rahua Beauty is seeking an entry level Sales and Operations Assistant.

This position will support the company’s mission by assisting and supporting Operations and the B2B Sales Teams with USA and International business.

We are searching for an enthusiastic, self-starter who thrives and excels in a fast-paced adaptive environment and knows how to see business opportunity and “make it happen”. If you are passionate about B2B sales, customer care, our planet, and the beauty industry; and are a highly motivated team player who thrives in a fast-paced, purpose-driven environment, Amazon Beauty, Inc. and the Rahua Brand offer great opportunities for growth.

This position is available immediately and involves assisting sales agents and B2B customers for USA, Europe, UK, and other international markets.

Responsibilities include the following, subject to modification, deletion, and/or addition:

- Real time processing and entering sales orders in Shopify and NetSuite; processing EDI orders using SPS portal

- Creating shipping documents for international shipments (e.g. CUSMA, Commercial Invoices, SLI’s)

- Booking delivery appointmentsusing vendor portals; including creating ASN labels

- Creating UPS and DHL shipments for parcel orders and scheduling collections for freight shipments

- Liaising with warehouses to ensure order requirements are clear and providing instructions for the orders that require special handling

- Setting up and updating customer information in systems when needed

- Preparing monthly invoices for EU accounting

- Preparing sales and activity reports, monthly VAT submissions

- Maintaining order forms as needed

- Supporting B2B customers with brand and product assets

- Timely follow up with B2B customers, credit memos, tracking numbers and general service to the customer

- Support Sales Team in the USA and Europe: order status, providing tracking info, monitoringdelivery times, etc.

- Customer care for retailers: following up on orders, payments, sending out replacements as needed

- Prepare product detail sheets for retail partners

- Providing administrative support to the Rahua team as needed

Requirements:

-Strong communicator verbal and written.

-Highly organized

-Terrific attention to details

-Proficient in Google Suite, Microsoft Office

-Enthusiastic willingness to learn and contribute to a wonderful team.

-Knowledge of NetSuite / Shopify / EDI a plus

About Rahua:

Amazon Beauty® Inc. and the Rahua Brand: Created to share the Amazon Rainforest’s most potent beauty secrets with the world, Rahua (ra-wa) offers luxurious and efficacious Rainforest Grown Beauty through its hair and body care products. Made with organic, natural, and plant-derived ingredients our products are toxin-free, vegan, cruelty-free, gluten-free, and highly restorative. We are dedicated to the preservation of the Amazon rainforest and the indigenous people that live there and are privileged to be building this detoxifying, earth-friendly and sustainable business in partnership with women from Amazonian nations.

We are a growing carbon neutral clean beauty brand dedicated to environmental preservation and high-quality products, our goal is to preserve the Amazon rainforest, its diverse native cultures, and ancient knowledge — working with native families to gather the Rahua oil we use in our products.

Featured in Forbes,Vogue.com, and accolades awarded from Allure, ELLE, CEW and more. The company is experiencing substantial growth in this new demanding green/sustainable market.

As an entrepreneurial company, we’re looking for someone to roll up their sleeves and get to work, contributing towards helpingto neutralize the carbon footprintfor every stakeholder, as well as creating new standards and inspire other entities to reduce their own carbon footprint and beyond.

Work Environment:

Entrepreneurial. Fast paced, productive. Supportive team. Environmentalist founded; purpose driven. Exciting, make-it-happen environment.