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Company | Merry Maids Corporate |
Address | Fern Park, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Consumer Services |
Expires | 2023-10-03 |
Posted at | 7 months ago |
Position Overview
- Answers phones and directs calls to appropriate party.
- Creates and updates schedules with new customer information and provide team members with daily appointments/routes.
- Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.
- Prepares laundry for the following day.
- May occasionally function as a team member or solo cleaner as needed.
- Assists with new hire paperwork, orientation, and training.
- Confirms customer appointments.
- Schedules sales bids and generates ancillary revenue through additional services such as, refrigerator, ovens, and window cleanings and laundry washing.
- Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training.
- High school diploma/general education degree (GED) plus 2 years of customer service required
- Personal time management and organizational skills
- Microsoft© Office applications (Word, Outlook, PowerPoint, Excel)
- Dependable and adaptable to operate within a fast-paced work environment
- Ability to define specific uses of cleaning products
- Ability to differentiate between variously colored cleaning products by identifying the color or product name
- Verbal and written communication skills
- Ability to drive to customer homes as needed
- Ability to read and understand cleaning instructions indicated on customized service reports
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