Office Assistant Jobs

Position: Office Assistant

Category: Non-exempt

Pay rate: $15 per hour with option to increase

Job status: Part time

Office Assistant Job Duties:

• Scan documents into the MEIRS electronic system system accurately
• Submitting initial referrals to APS if needed.
• Contacting and following up with service providers about requests.
• Update client contacts, insurance and other necessary information.
• Managing, scheduling and coordinating interpretation with staff and client.
• Participate in internal meetings and communications.
• Coordinate , manage and screen interpreters using agency policy and procedures
• Manage confidential information.
• Perform compliance and quality assurance reviews (checking files both electronic and paper files)
• Must cover reception area during business hours
• Coordinate and enter new referrals into APS and the PIMSY system.
• Answering agency wide phones and conveying messages to appropriate staff
• Obtain and distribute updated information regarding policies.
• Perform other duties and tasks, consistent with the skills and expertise, as required in non-routine circumstances.
• Maintain current knowledge base of existing and emerging regulations, standards, or guidance documents.

Benefits

• Great training
• Opportunities to grow
• Sick/vacation pay
• Competitive pay
• Paid holidays

Skills/Qualifications: Excellent communication and interpersonal skills, and the ability to prioritize and handle multitasking. Organizational Astuteness, managing processes, process improvement, reporting skills, change management, coaching, client relationships, administrative writing skills.

Work Abilities: Requires sitting, writing letters and memos, face-to-face discussions with individuals or teams, contact with others (face-to-face, by telephone, or otherwise), use of electronic mail, being exact or highly accurate, meeting strict deadlines, coordinating or leading others in accomplishing work activities. Requires work with external customers or the public, work with others in a group or team, working indoors in environmentally controlled conditions

Work Environment: This position requires working indoors in environmentally controlled conditions, exposure to sounds and noise levels that may be distracting or uncomfortable. Job tasks are performed in close physical proximity to other people.

Qualifications

• Must also be familiar with office equipment
• Must speak English and language ability in Somali or Maay Maay is preferred.
• Basic Skills: Active listening, critical thinking, learning strategies, solving problems, ability to monitor self, other individuals, or organizations. Reading comprehension, professionally speaking, effectively communicates in writing. Strong confidentially, accuracy, entering date and filling skills.
• Experience and Education
• Social Skills: evaluation, initiative coordination, instructing, negotiating, persuasion, service orientation, and social perceptiveness.
• Must be familiar with Ms Word, Excel, Powerpoint
• One or more years of similar field experience. Minimum high school diploma is required. Associate’s degree in management or related discipline is preferred.

I have read the above job description and agree to perform the responsibilities as described above. I understand that this job description is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills and responsibilities required of personnel as classified.

Employee name (print clearly):____________________________________Date:________________

Employee Signature: __________________________________________Date:______________

Immediate Supervisor:_________________________________________Date:______________

HR Director: _________________________________________________Date______________

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