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Company

Fedcap

Address Machias, ME, United States
Employment type FULL_TIME
Salary
Category Civic and Social Organizations
Expires 2023-09-25
Posted at 8 months ago
Job Description
Wage/Salary: $40,000 to $45,000


Position Summary


Administrative Assistant/Timekeepers provide exceptional customer service to participants and others who visit Families Forward Opportunity Centers. They also play a pivotal role in managing the participant flow each day and capturing participant attendance.


Essential Job Functions


  • Mail outreach letters to program participants who have missed activities.
  • Mark participant attendance for internal and external activities.
  • Upholds all agency policies and expectations in performing their job.
  • Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
  • Warmly answers and directs calls.
  • Warmly greets every visitor to their Opportunity Center.
  • Ensures the reception area is always covered.
  • Runs report in Fedcap CARES and use data to plan daily tasks.
  • Ensures phones are always answered.
  • Represents Fedcap and Families Forward with all stakeholders and in the community in a positive and professional manner.
  • Schedules participants for appointments with Families Forward staff.
  • Identifies and orders needed office supplies.
  • Collects and time stamps documentation provided by program participants.
  • Conducts calls to program participants to remind them of orientation and other appointments.


Education And Experience


  • Valid driver's license is required.
  • Bachelor's degree or higher education and/or equivalent experience.
  • Demonstrated track record for providing exceptional customer service.


QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.


Equal Opportunity Employer