Nonprofit / Education Salesforce Consultant

Our Consultant position is a key to project delivery. Consultants work closely with the Senior Consultant to facilitate discovery sessions, architect solutions, and build out the Salesforce environment, train the client team, and more.

• Architect technology solutions focused on the Salesforce ecosystem utilizing persona-based experience requirements.
• Coordinate the configuration/build of client Salesforce environments according to client specs and project scope.
• Assist in the preparation of regularly scheduled client project updates including status, demos, and roadblocks for all applicable projects.
• Independently manage (for small projects) or support Senior Consultant (for large projects) with the following tasks: manage project timeline, client communications, meeting coordination, training plan creation, training delivery, and project sign-off.
• Call out risks when they appear and help craft plans to mitigate them.
• Coordinate client licensing with 3rd party app vendors and facilitate the installation and integration of apps to ensure all parties are on the same page.
• Facilitate detailed discovery sessions, technical demos, and client testing processes for client projects.
• Support strategic roadmapping and requirements gathering initiatives by co-facilitating sessions with clients.
• Participate in, and on occasion, lead strategic Elevation Solutions initiatives, including but not limited to: content creation, delivery template and process documentation and optimization, project lessons learned, and additional project sales for existing clients.

• Excellent written and verbal communication skills necessary.
• Salesforce Administrator Certification and at least one Salesforce Consultant certification required (e.g. Nonprofit Cloud Consultant or Service Cloud Consultant).
• 5+ years of Salesforce experience required; Nonprofit Administration, Education Administration or Salesforce Consulting experience preferred.
• Bachelor’s degree or equivalent experience required.
• Experience implementing CRM solutions from start to finish valued.

Visa sponsorship is not offered for this position. Applicants must be authorized to work in the United States full time.