Marketing Content Manager Jobs

Job Title: Marketing/Communications - Content Manager

Remote Position

Duration: 6 Months (Possible Extension)

Oracle, NAA (North American Applications) Content and Experience Creator

Knowledge & Skills:

• Demonstrates resourcefulness and ability to pivot with changing direction or environment. Ability to work on and prioritize multiple initiatives and manage up as necessary. Brings value to every project and demonstrates strong interpersonal communications.
• Embodies the foundation of human-centered design practices and the use of tools to deliver impactful sales enablement experiences and assets. Embraces the vision set by leadership and is able to execute accordingly. Feels comfortable collaborating with team members of all levels and disciplines, and openly contributes with their perspective in discussions.

Job Complexity / Scope:

Balancing creative thinking with interpersonal skills, this person is responsible for the successful translation of learning needs into actionable, experiential sales enablement solutions. This role is responsible for developing blended sales enablement solutions, experiences and journeys that enable the Oracle Applications Way.

Supervision:

• Experience developing blended, modern and immersive learning solutions that include digital job aids, Virtual Instruction Led Training and Instructor Lead Training, sales playbooks, practice and application activities, workshops, micro learnings, gamification, etc. Experience in video scripting, production and editing.
• Ability to accept and design against feedback from colleagues in a rapid iterative design process, and effectively produce multiple highly polished and professional work under tight timelines.
• Simplifies the complex and has impeccable, detailed-oriented execution.
• 5+ years of relevant experience. Strong interpersonal communications and presentation skills.
• Communication: Strong interpersonal, written, and oral communication skills. Demonstrated ability to uncover learning needs and collaborate with cross functional teams.
• Reports to the NAA Sales Excellence Enablement Lead. Will support client-first experience methodology for new and recurring design projects.
• Experience in supporting a portfolio of work efforts aimed at bringing to life new ideas for how to meaningfully engage with our customers, prospects, and partners.
• Experience working in design innovation environments / design thinking.
• Project Management: Ability to accurately set, manage, and meet deadlines. Can work on and prioritize multiple initiatives and manage up as necessary
• Content Development:
• Preferred Experience
• Customer-First Mindset: Strong customer-focused orientation, including a superior client first attitude and approach, with strong attention to active listening and understanding. Knowledge of sales process and progression, preferably in a software applications / cloud sales environment

ANTICIPATED DUTIES/WORK TASKS:

• Continuous Improvement: Encourages client facing resources across NAA to help them optimize customer experience throughout the sales journey.
• An integral part of this role will involve leveraging interpersonal and communication skills to collaborate across sales teams, to relentlessly push for excellence, and to make sure that every client-facing experience is taken to the next level.
• Collaboration: Collaborate with team members of all levels and disciplines and contributes with their perspective in discussions. Demonstrates resourcefulness and ability to pivot with changing direction or environment.
• Research and Analysis: Including internal customer analysis, competitive research, emerging trends and customer behaviors, and partnership with research in qualitative and quantitative studies.
• Enablement: Distill findings into clearly articulated and actionable tactics that sellers can apply with customers (e.g. planning, polling and virtual facilitation tools, scripts, interactive activities).
• Support experiences: Embrace and advocate an experience mindset with our teams as they engage with our customers, prospects & partners (e.g. virtual meetings, in person events, demos, etc.).

IMPACT/METRICS:

• Help NAA achieve our bookings with repeatable sales methods
• Increase utilization of sales tools & assets