Logistics Coordinator - Transportation

Gulf Winds International, Inc. was founded in April 1996. The idea was to develop a full service, third party logistics company that would focus on warehousing, container drayage, and truckload solutions.

Today Gulf Winds is the leading intermodal drayage and warehousing provider in the Gulf region with over 500 trucks and operating over 1.2 million square feet of Port Houston warehouse space. By any measurement standard, Gulf Winds is a remarkable success story. In just a few years, the company has grown from only four employees with one account to over 250 employees with strategic locations in Houston, Dallas, Fort Worth, Mobile, and Memphis.

Position Summary:

Primary responsibility is for timely, accurate, and efficient service to our customers. Logistics Coordinator will handle multiple accounts with a diverse customer base. This position requires strong problem-solving skills, product knowledge, and superior communication ability.

Essential Duties and Responsibilities:

Other duties may be assigned as deemed appropriate by Management.

• Utilize Gulf Winds operating systems (CMS, Quote) to manage client’s freight
• Cross train with other Logistics Coordinators and keep desk manuals up to date
• Ensure all templates are setup correctly and billing is accurate
• Promptly and effectively solve any issues with deliveries, equipment, etc, through trouble tickets or emails.
• Responsible for all communication with customers and GWI departments to ensure customer orders are completed
• Order entry
• Effectively communicate and schedule all pick up and delivery order information with customer, dispatch, over the road carriers and/or highway as needed
• Team work
• Back up other Logistics Coordinators when needed
• Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, and utilization of GWI systems
• Set up new customer accounts and make necessary changes for existing accounts as needed
• Track containers in CMS using rail and port tracing; monitoring shipments through the dashboards for problems and exceptions.

Skill Sets and Requirements:

• Desires fast paced environment
• Impeccable follow-through and commitment to quality customer service
• Bi-Lingual is a plus (Spanish)
• Attention to detail and accuracy
• Ability to multi-task
• Strong written and oral communication skills
• Typing speed of 40+ WPM
• Independent thinking and problem-solving skills
• Computer Literacy
• Organizational Aptitude

Minimum Qualifications:

High School Diploma or GED