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Legal Assistant, Consumer Litigation

Company

Credit Acceptance
Address , Remote
Employment type FULL_TIME
Salary $21.51 - $28.68 an hour
Expires 2023-10-25
Posted at 9 months ago
Job Description
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!
The purpose of the Legal Assistant – Consumer Litigation position is to support all aspects of the Company’s management of contested litigation.

Outcomes and Activities:
  • Provide recommendations and support on Contested Matters to Company attorneys
  • Assist as needed in investigating and responding to other consumer complaints
  • Manage the intake, initial assessment of, and timely and compliantly responding to all contested deficiency lawsuits, claims against the Company, attorney letters (“Contested Matters”) and subpoenas.
  • This position will work from home; occasional planned travel to an office location may be required. However, this position is permitted to work at an office location if requested by the team member.
  • Timely escalates potential issues to Company attorneys and outside counsel. Receive, log, review, investigate, and make recommendations on Contested Matters and subpoenas served on the Company
  • Manage discovery requests, including preparing initial response and finalizing with the support of Company attorneys
  • Oversee aspects of the Company’s relationship with law firms
  • Monitor and report on the status of Contested Matters to ensure that they are properly categorized and responded to in a timely and compliant manner

Knowledge and Skills:
  • Open and receptive to ongoing feedback aimed at improving performance
  • Ability to work independently and in a team environment
  • Ability to multi-task and prioritize multiple requests with strong attention to detail
  • Ability to communicate respectfully, clearly, and concisely to all levels of the organization, consumers, and dealers
  • Demonstrate strong analytical skills
  • Ability to remain positive, professional, determined, calm, and focused when faced with challenging situations
  • Be organized and capable of meeting all deadlines
  • Be self-driven, motivated to help, and able to perform with minimal supervision in a team environment

Requirements:
  • 3 years of recent and equivalent work experience in the legal field
  • High school diploma
  • Knowledge of Microsoft suite of products

Preferred:
  • Experience in the financial services industry
  • Bachelor’s Degree
Targeted Compensation: $21.51 - $28.68 /hour
#LI-Remote
Our Company Values:
To be successful in this role, Team Members need to be:
  • Earnest by taking accountability, applying feedback and effectively planning and priority setting
  • Direct by effectively communicating and conveying courage
  • Respectful by collaborating and actively listening
  • Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
  • Positive by maintaining resiliency and focusing on solutions
Expectations:
  • Attendance as required by department
  • Remain compliant with our policies processes and legal guidelines
  • All other duties as assigned
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
California Residents: Please click
here
for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.