Lead Team Member Ft - Popshelf In Little Rock, Ar S25947

Overview
pOpshelf’s mission is to make every day special by providing shoppers a stress-free shopping destination for those special things that make life better. pOpshelf offers an exciting, on-trend and rotating selection of seasonal, houseware, home décor, health and beauty products, home cleaning supplies and party goods in addition to candy & snacks, toys, games and electronics, among other items. There is fun in every find, surprise on every shelf, and joy in every visit. As part of our customer-centered team, you help us create an experience that enables our customers to easily find the items they need and enjoy finding the things they want. pOpshelf operates 70+ stores currently with plans to open 1,000 by 2025. Learn more about pOpshelf at www.popshelf.com .
Responsibilities
LEAD TEAM MEMBER GENERAL SUMMARY:
The Lead Team Member helps maintain a clean, well-organized store and helps create a customer first store culture through exceptional store standards. The duties of the Lead Team Member include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets. Lead Team Members perform the duties of a Team Member and act in a lead capacity in the absence of the Store Team Leader or Assistant Team Leader.
DUTIES And ESSENTIAL JOB FUNCTIONS

• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader
• Provides superior customer service to exceed the customer’s expectations
• Model product knowledge and selling techniques to enhance the customer experience
• Maintain a safe, clean and well-organized store environment that delights our customers and employees.
• Operate cash register and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.
• Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader’s absence.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Ensure store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.
• Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠ .

Qualifications
KNOWLEDGE and SKILLS:

• Ability to perform cash register functions.
• Knowledge of cash, facility, and safety control policies and practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to read and follow planogram and merchandise presentation guides.
• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

WORK EXPERIENCE And/or EDUCATION

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

WORKING CONDITIONS And PHYSICAL REQUIREMENTS

• Fast-paced environment; moderate noise level.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Occasionally exposed to outside weather conditions.
• Frequent walking and standing.
• Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings.
• Occasional climbing (using ladder).
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Occasionally exposed to household and industrial cleaning solutions.
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Exposure to strong scents and fragrances
• Occasionally exposed to wet floor surfaces.

pOpshelf is an equal opportunity employer