Ar Operations Analyst Jobs

AR Operations Analyst

Remote

ABOUT THE ROLE:

We're seeking an AR Operations Analyst who can bring exceptional billing skills to contribute or own a variety of financial accounting duties related to hardware and SaaS sales, which are distributed through a variety of sales channels in our global business environment.

The ideal candidate has relevant Accounts Receivables, Customer Service, or Order Entry experience in fast growth high tech companies. The candidate should be an enthusiastic and quick learner who enjoys the startup pace, is willing to roll up their sleeves and work with details to get things done and has the ambition to grow personally and professionally.

• Update collections notes and status to ensure cash forecasting is accurate.
• Follow up with customers regarding all invoice issues through Salesforce cases.
• Process credit memos and refund requests, ensuring proper approval are in place.
• Contact customer regarding their past due balance.
• Ensure timely follow-up and resolution of internal and external inquiries.
• Perform month end close related activities, including preparing journal entries, reconciliations, flux analysis, and related reporting and disclosures.
• Prepare collection analysis and key metrics on a weekly basis.
• Manage customer specific web portal requirements including daily invoice uploads.

WHO YOU ARE:

• Excellent interpersonal communication skills, both written and verbal, with the ability to interact with a variety of functions across the organization.
• Prior experience with NetSuite and Salesforce (Zuora is a plus).
• Experience with international accounting operations a plus.
• Analytical and problem-solving skills.
• Bachelor's degree in Accounting or related field, or equivalent 5 to 7 years of experience in billing and collections.
• Intermediate level Excel (pivot tables, v-lookups, and macros).

req23-00515