Key Account Manager (Food And Beverage)

Are you interested in high-quality, natural, and tasty nutrition? We are! It’s our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

Your Role

The Key Account Manager, Food maintains and expands relationships with large customers. Assigned to one - ten named customers, the Key Account Manager, Food is responsible for achieving sales quota and assigned strategic account objectives. The Key Account Manager, Food Services represents the entire range of company products and services to assigned customers. Leading the customer account planning cycle and ensuring customers' needs and expectations are met by the company. Develops unique ways to grow the business with customers and provide solutions to management in the face of challenges

Your Responsibilities

• Ensuring and implementing customer projects and tracking sample and quote evaluation and contract status with intervention at the customer site where necessary.
• Encourage procedural and organizational optimizations and implement the corresponding measures in consultation with the line manager.
• Implement the operative targets (e.g. portfolio business, new business, competitor share, new business fields) for the area of responsibility, taking long-term strategic corporate targets into account, creating account development plans for defined customers and updating them regularly.
• Develop and implement sales initiatives and implementing business unit initiatives.
• Attain the sales, turnover and profit targets as well as introduce suitable measures to counteract potential and actual deviations in consultation with the line manager.
• Proactively and continuously evaluate, coordinate, and validate customer requirements in order to enhance customer loyalty and increase customer value.
• Implement and ensure efficient and effective processes in the company's internal IT systems and their documentation.
• Support assigned customers in the best possible way by establishing professional relationship management with the respective decision-makers.
• Ensure an optimum exchange of information within the division and with the interfaces.
• Execute the annual sales planning and constantly updating customer-related forecasts.
• Ensure that complaints are processed in accordance with the requirements.
• Price structuring, taking Pricing Desk/Pricing & Trading Desk Juice guidelines regarding ordering cycles, batch sizes and payment receipts into account—the current market and customer conditions must always be considered, consulting the Global Account Manager on the local support of global customers.

Your Profile

• Minimum of 7 years of experience in the food and beverage industry.
• Bachelor's degree in Food Science, Business Administration, Marketing or related field preferred.

Preferred Qualifications

SAP experience

Equal Opportunities for All

We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.