Manager, Key Account Partnerships

About The Team

The Zillow Premier Agent team is a best in class team who is working to partner with the best real professionals, enabling them through tight partnership and extraordinary products to deliver outstanding experiences for home shoppers. We are a dynamic group of strategists, marketers, relationship management professionals, service professionals, producers of products, designers, engineers, developers, and human resources professionals who are the best at what they do. Our team is fully aligned and applies our Core Values through all of the work we do. It is also required to challenge assumptions and bring ideas to the table that will push our focus forward. You need to be a great partner to work with this highly collaborative team. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About The Role

The strategy and future of Zillow includes partnering with top performing real estate professionals, known as Zillow Premier Agents (ZPA). The Manager- Key Accounts Partnerships position is a leadership role within our Premier Agent sales and operations team. It leads a team of Advisors who are tasked to mentor, influence, and grow top tier Premier Agent partners operating in the enhanced markets and flex pricing model. This role requires outstanding people leadership and coaching, creative problem solving, cross-functional collaboration, and consultative selling. You and your team will develop partner relationships and drive outstanding partner performance.

This position reports to the Senior Director, Key Account Partnerships and is responsible for the following:

• Share progress towards goals, initiatives, and insights with the team and senior leadership.
• Lead team to ensure accurate usage and accountability of relevant tools and processes.
• Recruit, mentor and develop a diverse team to the Leadership Expectations and Behaviors.
• Guide your team through change and implementation of new initiatives, processes, or strategy
• Use domain expertise of real estate operations, compliance, affiliated businesses, and industry to drive coaching tactics and resources for your team.
• Meet or exceed performance targets and other business objectives through effective planning, goal setting, and analyzing data on a weekly basis.
• Build positive relationships across the ZPA org to drive sales performance, implement strategy, remove roadblocks, and cultivate client growth.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Nevada, New York City and Washington the standard base pay range for this role is $117,000.00 - $187,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Nevada, New York City and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Solid understanding of CRM and reporting tools (Salesforce & Tableau preferred)
• Outstanding leader of people – develops people by exemplifying and consistently demonstrating leadership principles
• Experience leading a team responsible for running a multi-million-dollar book of business and strategic clients
• Shown ability to train direct reports on interacting with sophisticated processes and customer types, including multiple decision-makers and influencers.
• 3-5+ years of relevant sales leadership experience.
• Up to 25% travel in-market per month
• Leader experienced in building and supporting a culture of equity, belonging and inclusiveness
• Ability to work Pacific Standard Time Zone hours
• Proven track record in a dynamic, consultative, high-client touch environment.
• Experience with Zillow’s flex pricing model preferred

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.