Junior System Administrator - System Monitoring (Remote)

Position Summary:

A2 Hosting is currently seeking a Jr. System Administrator to join our team! The Jr. System Administrator will be responsible for monitoring server stability and assisting with investigating and solving internal technical issues to enhance the customer experience of our clients.

Working closely with a team of passionate professionals and leaders, the Junior System Administrator will be an integral part in ensuring that A2 Hosting is a leader in web hosting services.

This position is 100% fully remote.

Essential Duties and Responsibilities

• Work together with our support teams to resolve any customer impacting server issues.
• Document system incidents for follow up
• Provide solutions to moderately technical issues from internal business units
• Work closely with other internal departments on the best practices for monitoring and resolving issues when alerts are received
• Monitor the A2 server farm for stability and take proactive and reactive measures to correct and prevent system issues
• Perform related duties as assigned, within scope of practice, to ensure individual, team, and organizational success
• Add, modify and remove monitoring checks as business needs change

Required Skills and Experience

• Ability to work on your own or as a team in a fast paced and constantly changing environment.
• Basic troubleshooting knowledge in web hosting software such as Apache, MySQL and Exim in a CLI (SSH) interface
• Exceptional verbal and written communication skills; ability to read, write, and speak effectively in English to communicate technical information with team members, customers, and leadership
• 2+ years of Linux (CentOS/RHEL) System Administrator experience required
• The ability to read technical documentation and execute commands based on a troubleshooting guide
• Experience writing basic shell scripts to help automate routine tasks