System Administrator Jobs

Octo, an IBM company, is an industry-leading, award-winning provider of technical solutions for the federal government. At Octo, we specialize in providing agile software engineering, user experience design, cloud services, and digital strategy services that address government's most pressing missions. Octo delivers intelligent solutions and rapid results, yielding lower costs and measurable outcomes.

Our team is what makes Octo great. At Octo you'll work beside some of the smartest and most accomplished staff you'll find in your career. Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government. Voted one of the region’s best places to work multiple times, Octo is an employer of choice!

Octo is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. Selected applicant will be subject to a background investigation.

Octo is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Octo will be the hiring entity. By proceeding with this application, you understand that Octo will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: https://www.ibm.com/careers/us-en/privacy-policy/”.

• Monitoring and managing systems’ performance and adjusting computer memory, Central Processing Unit (CPU), storage technologies and network connectivity as needed.
• Managing user authentication and access to services and databases to maintain systems security; configure access by user identification and role.
• Managing backup processes and systems to ensure the ability to recover from system failures.
• Managing OS-level security.
• Coordinating changes to existing systems through the appropriate configuration control manager.
• Scheduling planned outages with minimal disruptions for users.
• VM administration and bare metal to VM conversion.
• Troubleshooting system problems and analyzing system logs and identifying potential issues with systems.
• Basic understanding of cable plant and server networking and connectivity.
• Applying operating system updates, patches, and configuration changes.
• Administering user accounts on systems (GPO, OU).
• Ability to plan, install, configure, and maintain file, web, application, and SQL- server hardware and software a plus.
• Implementing and supporting print services, including basic print servers as well as Government areas of responsibility associated with the local mailroom bulk printer system.
• Documenting the configuration of systems’ hardware and software.
• Installing and configuring system hardware.
• Working with other IT personnel to ensure systems meet the needs of the VA.

Requirements...

• Prefer experience supporting Department of Veterans Affairs or other federal organizations
• Excellent analytical skills, organizational abilities and problem solving skills.
• Proven track record in demanding, customer service oriented environment.
• Excellent written and oral communication skills, including strong technical documentation skills.
• Strong interpersonal skills and ability to work collaboratively in dynamic team environment.
• Ability to communicate clearly with all levels within an organization.

Years of Experience: Must have at least 5+ years of experience of IT system administration experience.

Education: BA/BS degree in a computer discipline, or 8 years of additional experience will be considered in lieu of degree.

Location: Remote within the United States.

Clearance: Ability to obtain a public trust clearance.