It - Peoplesoft Application System Administrator Iii-Iv (Remote)

• Validate and monitor software/server access
• Optimize generic and service accounts (e.g., change passwords)
• Review application-related documentation to identify and communicate pertinent upgrades/enhancement packs
• Test (operational readiness/smoke test) third-party application software, upgrades and patches on servers
• Evaluate and recommend third-party software upgrades
• Work together with development team (if applicable) and source integrity team for the first installation of application software/components and releases into environments (UAT, PROD) using their tools and processes for initial server deploys where applicable
• Coordinate software/hardware installs and upgrades with IT Infrastructure resources
• Create and deploy DEV, QAT and PROD (if applicable) build packages
• Set up and maintain application user permissions
• Manage generic and service accounts (e.g., change passwords, decommission)
• Analyze the effects of software/configuration changes on other systems
• Maintain third-party software on servers
• Configure and install third-party software, upgrades and patches on servers
• Provide debugging assistance to developers
• Software support
  • test (operational readiness/smoke test) third-party application software, upgrades and patches on servers
  • maintain third-party software on servers
  • manage generic and service accounts (e.g., change passwords, decommission)
  • validate and monitor software/server access
  • create and deploy DEV, QAT and PROD (if applicable) build packages
  • evaluate and recommend third-party software upgrades
  • optimize/configure third-party software on servers for multiple service areas
  • configure and install third-party software, upgrades and patches on servers
  • optimize generic and service accounts (e.g., change passwords)
  • coordinate software/hardware installs and upgrades with IT Infrastructure resources
  • provide debugging assistance to developers
  • set up and maintain application user permissions
  • review application-related documentation to identify and communicate pertinent upgrades/enhancement packs
  • analyze the effects of software/configuration changes on other systems
  • work together with development team (if applicable) and source integrity team for the first installation of application software/components and releases into environments (UAT, PROD) using their tools and processes for initial server deploys where applicable
  • configure and modify schedule tool for software cycles and processes (schedule jobs and processes)
• Configure and modify schedule tool for software cycles and processes (schedule jobs and processes)
• Optimize/configure third-party software on servers for multiple service areas

• Identify integration points and reusable components between systems
• Plan and coordinate disaster recovery activities (i.e., environment, documentation, etc.)
• Coordinate with team and IT groups to develop or enhance existing solutions
• Develop and submit firewall requests
• Generate, maintain and analyze system performance metrics
• Use third-party diagnostic tools and work with vendors to troubleshoot application issues
• Monitor log files associated with third-party applications and automate monitoring and deleting of log files based on retention guidelines
• Make recommendations for system performance improvement and availability
• Validate/verify system backups are in place
• Create and execute database scripts and queries
• Implement and maintain interfaces
• Evaluate topologies making recommendations to optimize environments for changes in services
• Maintain and support databases
• Create and update scripts to automate system administration tasks
• Monitor storage in regard to supported environments and request storage changes
• Provide on-call support (i.e., incident management/outages)
• Handle the start and completion of application services
• Monitoring performance of third-party jobs/cycles and request additional capacity whenever necessary
• Review system architecture design for potential system limitations, compliance with architecture standards and make recommendations
• Provide technical assistance to developers and other IT service areas
• Plan and coordinate backup strategies
• Develop and follow multiple environment restart/recovery procedures and test plans
• Validate Firewall, Load Balancer and Server Configuration changes based on software and service area needed
• Perform troubleshooting
• Research new technologies and provide recommendations based on impact

• Understand and follow internal and external audit compliance requirements
• Proactively recommend service area process improvements
• Understand and correctly follow service area/IT procedure, processes and standards
• Train/mentor less experienced associates
• Understand and apply change, incident, release and problem management processes

• Serve as the technical lead for upgrades of third-party application to new version
• Assist with resource assignments (i.e. project work efforts, non-project work efforts, on-call support)
• Manage service requests (i.e. priority, coordination of tasks, reporting)
• Manage pager and support rotation schedule
• Perform change manager responsibilities
• Create team communication plan for status meetings

Be Equipped With:

• Experience in and thorough understanding of PeopleSoft security including User Administration, Development Tools, Integration Tools
• Work and communicate effectively with others to achieve results
• Create success plans to advance knowledge, skills and capabilities
• Align associate activities to departmental and company goals
• Embrace change that supports continuous improvement
• Motivate others by offering to help and demonstrating respect
• Familiar with XML technologies
• Experience with supporting, troubleshooting and problem-solving production issues
• Work independently, show willingness to perform any task and ask for additional work and responsibility
• Experience with PeopleSoft and PeopleTools Installations/Upgrades, patching using Change Assistant
• Experience performing restores and refresh/cloning
• Moderate understanding of web service technologies
• Define and clearly communicate expectations
• Commit to a career of learning by seeking and taking advantage of educational opportunities
• Lead by example
• Experience with MIM
• Knowledge of system application architecture, database schemas and development tools
• Provide meaningful, continuous feedback
• Build relationships while addressing business needs with strong customer service skills
• Focus on results, commit to tasks, work decisively and follow through
• Develop associates through mentoring and coaching
• Effective communication skills both verbally and in writing
• Experience with SQL Server and SQL
• Experience with 9.2 applications and using latest patching methods (PUM) from Oracle including DPK
• Strong knowledge of Server virtualization, PeopleSoft debugging, PeopleSoft tuning