Inside Sales Account Executive (Luxury Specialist)

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!

Our team is growing at The RealReal, and we’re seeking experienced salespeople to help drive new consignment business. The Luxury Specialist (LS) drives new business by prospecting and closing leads within an assigned territory. If you’re customer-obsessed and self-motivated to “win” in a fully-remote, quota-driven sales environment, this could be the perfect fit!

Eligible work locations: AL, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA, WV

Compensation | Benefits | Perks

• Base Pay PLUS uncapped commission
• Annual Elite Club Trip for top performers
• Medical, Dental & Vision Insurance
• 401K (with company matching up to $1000)
• 9 paid holidays
• Employee Stock Purchase Plan (purchase stock at discounted rates)
• $1500/month commission (at target) - top performers at $2000+/month commission
• Paid Parental Leave
• PTO (begins accruing on first day of employment)
• Monthly sales competitions (i.e. cash | prizes | site credit | stock)

For Washington Employees:

• Up to 40 hours of paid time off is available to cover missed shifts following a positive COVID-19 diagnosis
• An hour of paid sick leave for every 30 hours worked

What You Get To Do Everyday

• Outreach daily via phone and text (50-100 per day)
• Provide an outstanding customer experience
• Prospect new opportunities within assigned territory
• Review contract with consignors
• Follow up and close leads generated by marketing team
• Leverage strong consignor relationships to gain referrals for new consignors
• Set pricing expectations through deep knowledge of luxury

Minimum Requirements

What You Bring To The Role

• Minimum 2 years of experience in direct sales roles
• Adaptability and openness to change
• Self-motivation and drive to achieve results
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Proficiency and comfortability using software such as G-Suite, Email, SalesForce, CRM
• Exceptional attention to detail and organization skills
• Ability to commit to full-time hours (40 hours per week)
• A solutions-focused mentality with a growth mindset
• Ability to quickly build rapport with prospective clients and close

Preferred Requirements

• A proven track record of success in a quota-driven sales environment

The expected salary range for this role is $26.00 - $26.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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